Mapping Digital Co-Creation for Urban Communities and Public Places

Abstract

Increasingly digital communication, social media and computing networks put the end-users at the center of innovation processes, thus shifting the emphasis from technologies to people. In the private sector, this shift to user-centricity has been conceptualized under such approaches as Service-Dominant Logic and Open Innovation 2.0. Public sector conceptualizes the change through the New Public Governance and Open Government paradigms and suggest that the public value is no longer created by the governments alone but in collaboration between the public entities, private sector, civil society organizations and citizens. While traditional approaches to public engagement and governmental transformations remain relevant, this article focuses on the growing potential of networked urban communities to solve the social problems. It expands the co-creation research field and suggests a typology discerning co-creation patterns when enhancing the public spaces with a community-wide participation with the use of creative, innovative and cooperative Information and Communication Technologies' applications. The sample for web-based monitoring consists of 10 digital applications linked with design and improvement of public spaces in Vilnius, Lithuania. The proposed typology framework gives an overview of the state-of-art in the interaction between people, places and technology. The research helps to discern how different technological, organizational and other social factors influence and shape the patterns of co-creative initiatives.

Digital Co-Creation in Socially Sustainable Smart City Projects: Lessons From the European Union and Canada

“…[35] examined the relationship between ICT and citizen participation as a major contributor to "smart and sustainable cities", in order to create cities that are as human-centric as possible. [125] proposes a typology of co-creation models in public spaces, particularly within the context of networked urban communities. [126] discuss the role of living labs in supporting service design insight smart cities involved in the SynchroniCity project.…”

Argumentation Schemes in Technology-Mediated Open Innovation Product-Service Models: An Activity Systems Perspective

“…Naturally, innovation (and also new product and/or service development) has been directly associated with knowledge creation [1,12,21,22]. As it was depicted above, in the open innovation model, innovation is the result of co-creation of knowledge by internal and external organizational agents [4,[23][24][25][26]. Although may be well integrated into the firm's organizational processes, external knowledge sources usually belong to the epistemic periphery with respect to the firm's core knowledge base and learning interests.…”

“…In innovation contests, organizers (firms or other organizations) place problems and potential solvers compete for the rewards for the "best" solution, whereas in innovation toolkits, solvers follow specific procedures and guidelines, frequently implemented in a software tool, to provide solutions to the host company. These four models are generally referred as co-creation models [24,43] and differ from user-led innovation [44] or the so-called "push model" of OI [45], in which users innovate independent of the producing firm, to solve problems with the products/services they use. Frequently user-produced innovations are adopted by the producer firm and are integrated into its products/services.…”

Making Digital File Management Successful: A Grounded Model of DFM Adoption in the Public Sector

“…Although previous studies have explored the role of citizens, practices to engage citizens, and potential benefits in the co-creation of IT-enabled solutions in the public sector (Baka, 2017;Mačiulienė, 2018;Rodriguez Müller et al, 2021), few of them have explicitly explored the link between participation in co-creation processes and citizens' adoption of the co-created ITenabled solutions (Tsekleves et al, 2017). Moreover, there is not enough studies exploring the co-creation process in rural areas where citizens may be less familiar with information technologies (Bon et al, 2020;Cornet & Barpanda, 2020).…”