Maslow reconsidered: A review of research on the need hierarchy theory

Wahba, Mahmoud A.; Bridwell, Lawrence G.

doi:10.1016/0030-5073(76)90038-6

Cited by 527 publications

(284 citation statements)

References 42 publications

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“…The theory of this figure is from Maslow Hierarchy. The Maslow hierarchy of needs or motivation proposed by Abraham Maslow and it has relevance in today management system [7]. It has paved a way to understand about the human psyche and helps in analysing about the people and their requirements.…”

Section: Experiments Of Hvmmentioning

confidence: 99%

Combining zmet and mec in study of user expectations for ideal catering customer service app

et al. 2017

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Abstract. The designing and marketing models of general catering customer service APP are made from business owners needs or from commissioned design company's thoughts. The ZMET and MEC technique are used to understand the consumers more properly. Consumers usually will not purchase a product for just the physical content or functionality of the product but will do so because of other reasons, such as what the product presents socially, how it affects their emotions and more In this context, it is necessary to identify the meaning better. This research attempts to understand how customer satisfaction in the context of the catering industry could be understood better by identifying product and company attributes. The catering company can then develop a unique style of their own, so consumers can better understand the ethos of the company, their culture and style. According to consumers' experience, we conclude 5 user expectations of catering customer service APP, including Fans Evaluation, Online-to-Offline Consistency, Timeliness, Smart Order, and Customized Logistics. In this paper, the results of these information show that the user expectations of catering customer services APP will become the effective scientific reference and different patterns of cognitive communities.

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Section: Experiments Of Hvmmentioning

confidence: 99%

Combining zmet and mec in study of user expectations for ideal catering customer service app

et al. 2017

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“…Safety and security needs include the need for stability, protection against disease, physical injury, the economic disaster, occasional and unpredictable factors, the need for 7 Aesthetic necessities Social needs are related to man's social nature. Maslow originally referred to them as belonging need.…”

Section: Satisfaction Progress Frustration Regression Figura No 1 Tmentioning

confidence: 99%

Maslow Pyranid – Possible Interpretation

Gherman

2012

IJLD

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Pyramid of human needs while life expectancy made by Abraham H Maslow in 1954 developed five key needs and presented graphically as a pyramid, was taken by all specialists in the field, supplementing it or modifying its graphical form, adding other human needs, but generally it is the same, as presented to Maslow. Careful study requirements (needs) a person in real life context, we see that the model proposed by Maslow does not correspond to reality, in many ways: the graphical representation of how, at the enclosure that does not allow human and spiritual aspirations integration with the cosmos, the accumulation needs during a life is cumulative, that being in the top at the end of life expectancy and not based on how they presented Maslow. Finally Maslow does not consider lifecycle to a person: conception, birth, development, death, integration-divine cosmos, reincarnation. For these reasons the study purpose is to create a new model that will eliminate all these shortcomings of representation proposed by Maslow pyramid.

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“…This implies that needs low in the hierarchy will dominate behavior, as long as they are deprived. Despite the criticism of Maslow's hierarchy (Wahba & Bridwell, 1976), the deprivation-domination proposition was supported by Wicker, et al (1993) who replaced the traditionally used measures of need-pursuit importance with measures of need-pursuit intention. They also found that negative reactions to non-attainment were relatively larger for goals related to lower needs, and positive reactions to attainment were larger for higher-order needs.…”

Section: Prevention/promotion Hierarchymentioning

confidence: 99%