“…Mass customization has been studied by several authors (Fogliatto, Silveira, & Borenstein, 2012, MacCarthy & Brabazon, 2003, Machado & Moraes, 2008, Pinto, Gutierrez, & Quintella, 2010, Pourabdollahian, Corti, Galbusera, & Silva, 2013Quintella & Oliveira, 2007;Shao, 2013), and it has the potential to help companies increase revenue and gain competitive advantage, improve cash flow, and reduce waste through on-demand production.…”