“…Families have identified characteristics that define high quality early intervention service providers as good listeners and communicators (Blue-Banning, Summers, Frankland, Nelson, & Beegle, 2004;Case-Smith & Nastro, 1993;Dinnebeil, Hale, & Rule, 1999;Washington & Schwartz, 1996) and individuals who demonstrate sensitivity to children, provide individual attention to their child, follow through with ideas, and have a willingness to ignore the clock during therapy sessions (McWilliam, Young, & Harville, 1996). In addition to these characteristics, parents report that it is important for service providers to have technical knowledge and skills (Wehman & Gilkerson, 1999), involve families in their children's learning, focus on their child's strengths (Dinnebeil et al, 1999;Viscardis, 1998), fit therapy into family daily routines and activities (Brotherson & Goldstein, 1992;Edwards, Milland, Praskac, & Wisniewski, 2003), use technology as part of intervention (Brotherson & Goldstein, 1992), and include siblings in therapy sessions (Thompson, 1998).…”