2020 15th Iberian Conference on Information Systems and Technologies (CISTI) 2020
DOI: 10.23919/cisti49556.2020.9140823
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Matrix of guidelines to improve the understandability of non-expert users in process mining projects

Bryhan Chise Teran
1
,
Jimmy Manuel Hurtado Bravo
2
,
Jimmy Armas-Aguirre
3
et al.
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