Maturity levels of academic information services of higher education using IT governance

Kosasi, Sandy; Vedyanto, Vedyanto; Yuliani, I Dewa Ayu Eka

doi:10.1109/conmedia.2017.8266031

Cited by 11 publications

(6 citation statements)

References 23 publications

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“…The results of the USA universities survey, which got replies from 438 respondents, shows a maturity level of 2.51 (Yanosky & Caruso, 2008). A better level is measured in Indonesia, with an average of 3.25 on 30 private HEIs (Kosasi et al, 2017). Finally, Abu Dhabi Universities have reported the level of maturity of 2.5 to 3 for two Institutions A and B (Ajami & Al-Qirim, 2013).…”

Section: Rq2: What Is the Geographical Coverage Of Itg Effects?mentioning

confidence: 97%

Governing IT in HEIs: Systematic Mapping Review

Meçe

Sheme

Trandafili

et al. 2020

Business Systems Research Journal

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BackgroundHigher Education Institutions (HEIs) are aware of the immense importance of achieving their strategic objectives to increase their impact on the society and to be competitive. As a board responsibility, information technology governance (ITG) plays an important role in the overall HEIs performance. Numerous HEIs are making great efforts to properly govern information technology (IT) by using ITG frameworks.ObjectivesThis study investigates the overall adoption of ITG frameworks in different HEIs through a systematic mapping review.MethodWe analyzed forty relevant papers, filtered from 6 selected online libraries, and answered six research questions on ITG implementations at universities worldwide.ResultsThe results show an increasing number of publications on ITG usage in HEIs in the last decade. The largest number of applications is described in Asian countries, while the most popular used frameworks are COBIT, ISO versions, and in-house developed frameworks. Finally, we describe the top challenges and benefits of ITG implementation mentioned in research papers.ConclusionThis paper provides a deep insight into the level of integration of ITG in universities worldwide. The results will be presented to the involved stakeholders at our university to increase the awareness of ITG in HEIs and help its implementation process.

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Section: Rq2: What Is the Geographical Coverage Of Itg Effects?mentioning

confidence: 97%

Governing IT in HEIs: Systematic Mapping Review

Meçe

Sheme

Trandafili

et al. 2020

Business Systems Research Journal

View full text Add to dashboard Cite

show abstract

“…Finally, in the category of IT governance-oriented maturity models, in [40], they present a model that assesses maturity from the edge of service delivery processes, under the COBIT 4.1 framework. This has five maturity levels or indicators of process capacity: level 1-executed, level 2-managed, level 3-established, level 4-predictable and level 5-optimized of IT governance in university institutions under the model of COBIT 4.1 and contemplates the service delivery processes.…”

Section: Discussionmentioning

confidence: 99%

A Systematic Review of the Application of Maturity Models in Universities

et al. 2020

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A maturity model is a widely used tool in software engineering and has mostly been extended to domains such as education, health, energy, finance, government, and general use. It is valuable for evaluations and continuous improvement of business processes or certain aspects of organizations, as it represents a more organized and systematic way of doing business. In this paper, we only focus on college higher education. For this reason, we present a novel approach that allows detecting some gaps in the existing maturity models for universities, as they are not models that address the dimensions in their entirety. To identify these models and their validities, as well as a classification of models that were identified in universities, we carried out a systematic literature review on 27,289 articles retrieved with respect to maturity models and published in peer-reviewed journals between 2007 and 2020. We found 23 articles that find maturity models applied in universities, through exclusion and inclusion criteria. We then grouped these items into nine categories with specific purposes. We concluded that maturity models used in Universities move towards agility, which is supported by the semantic web.

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“…Peneliti 2018), (Kerr & Murthy, 2013) Tata Kelola TI pada Universitas (Kosasi, 2017), (Jairak, Praneetpolgrang, & Subsermsri, 2015), (Jairak & Praneetpolgrang, 2013), (Juiz, Gómez, & Barceló, 2012), (Bianchi, Sousa, Pereira, & Luciano, 2017) Peran Tata kelola dalam Pemerintahan dan rumah sakit (publik) (Ekanata & Girsang, 2015), (Lapihu & Isnanto, 2017), (Shalannanda & Hakimi, 2016) 4.2. RQ2.…”

Section: Temaunclassified

“…Untuk penelitian selanjutnya, diharapkan dapat fokus pada peningkatan kerangka kerja, dan menguji kerangka kerja yang diajukan pada studi kasus lainnya. Penelitian yang dilakukan oleh (Prasad et al, 2014) COBIT (Joshi et al, 2018), (Ibrahim & Nurpulaela, 2017), (Kosasi et al, 2017), (Kosasi, 2017), (Sandfreni & Adikara, 2017), (Kerr & Murthy, 2013 memperhatikan keefektifan dari struktur tata kelola ini untuk layanan cloud computing dalam berbagai sektor organisasi ataupun mempertimbangkan struktur lainnya yang mungkin lebih cocok untuk layanan cloud computing tertentu.…”

Section: Field Of Studyunclassified

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Kajian dan Peluang Penelitian Tata Kelola Teknologi Informasi: Ulasan Literatur

Najwa¹,

Susanto²

2018

JTIIK

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Perkembangan transisi Teknologi Informasi (TI) saat ini menyebabkan penelitian terkait dengan tata kelola TI semakin meningkat.Tata kelola TI berperan besar dalam sebuah organisasi karena telah berubahnya peran dan relevansi TI dalam organisasi sehingga diperlukan pemahaman yang jelas terkait dengan tata kelola TI saat ini.Tujuan penulisan ulasanliteratur ini yaitu untuk mengulas perkembangan topik Tata Kelola dan peluang penelitian lebih lanjutterkait tata kelola TI sehingga dapat memberikan pemahaman tentang tata kelola TI. Metodologi yang digunakan pada ulasan literatur ini mencakup: 1) pendefinisian pertanyaan penelitian; 2) penetapan sumber literatur; 3) penentuan kata kunci pencarian literatur; 4) Pemilihan literatur; dan 5) ekstraksi data dan sintesis.Berdasarkan hasil ulasan literatur yang dilakukan, penelitian tata kelola TI secara luas diterapkan pada organisasi bisnis.Terdapat beberapa metode dan kombinasi dari beberapa metode yang digunakan dalam tata kelola TI, mencakup Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), dan metode-metode lain. Tren penelitianyang saat ini banyak dilakukan mencakup cloud computing governance, criteria success factor IT governance, penerapan dan atau evaluasi tata kelola dengan berbagai metode pada sektor bisnis, tata kelola TI pada universitas, peran tata kelola dalam pemerintahan dan rumah sakit. Peluang penelitian direkomendasikan berdasarkan future dan limitasi dari masing-masing paper yang dibahas. AbstractThe development of the current Information Technology (IT) transition has led to more research on IT governance. IT governance plays a major role in an organization because it has changed the role and relevance of IT in the organization so that a clear understanding of current IT governance is needed. The purpose of this literature review is to review the development of Governance topics and further research opportunities related to IT governance so as to provide an understanding of IT governance. The methodology used in this literature review includes: 1) defining research questions; 2) determination of literature sources; 3) the determination of literature search keywords; 4) Selection of literature; and 5) data extraction and synthesis. Based on the results of the literature review conducted, IT governance research is widely applied to business organizations. There are several methods and combinations of several methods used in IT governance, including Control Objectives for Information and Related Technologies (COBIT), Information Technology Infrastructure Library (ITIL), Information Technology Balanced Scorecard (IT-BSC), and other methods . Current research trends include cloud computing governance, IT governance success factor criteria, governance implementation and or evaluation with various methods in the business sector, IT governance at universities, governance roles in government and hospitals. Research opportunities are recommended based on the future and limitations of each paper discussed.

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Maturity levels of academic information services of higher education using IT governance

Cited by 11 publications

References 23 publications

Governing IT in HEIs: Systematic Mapping Review

Governing IT in HEIs: Systematic Mapping Review

A Systematic Review of the Application of Maturity Models in Universities

Kajian dan Peluang Penelitian Tata Kelola Teknologi Informasi: Ulasan Literatur

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