Maximizing the Appropriation of the Intangible Benefits Yielded by IT Investments in the Public Sector

Alencar, Antonio Juarez; Fernandes, Rigel Proc ́opio; Schmitz, Éber Assis; Correa, Alexandre

doi:10.4304/jsw.8.7.1537-1549

Cited by 5 publications

(9 citation statements)

References 18 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The practice of turning intangible benefits into tangible financial amounts is opposed to the ideas of [32], who states that intangible benefits should be included in the project's business case as what they really are, i.e. subjective perceptions of reality [4].…”

Section: Work Submitted To the Selection Criteriamentioning

confidence: 99%

“…Nevertheless, in his work Rusnjak neither suggests how intangibles should be evaluated nor considers the distinctive role they play in the development of software in the public sector [4].…”

Section: Work Submitted To the Selection Criteriamentioning

confidence: 99%

“…While some of these improvements can be measured by social and economic indexes, the vast majority of them are intangibles that are hard to quantify. As a result, the intangible benefits yielded by ICT investments in the public sector have to be taken into account when determining their worth [4].…”

Section: Search Termsmentioning

confidence: 99%

“…Estimates indicate that the public sector invested almost half a trillion dollars in ICT around the world in that year [1]. Hence, government is among the major investors in ICT worldwide [4].…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Evaluation of Agile Software Projects in the Public Sector: A Literature Review

Fernandes¹,

Alencar²,

Schmitz³

et al. 2016

JSW

Self Cite

View full text Add to dashboard Cite

Abstract:In recent years, agile methods have become a subject of great interest for civil servants. Not only does their use facilitate the deeper involvement of product owners, but it also encourages the early appropriation of many benefits. Since governments are nonprofit organizations, the success of software projects in the public sector relies mostly on the evaluation of the intangible benefits they provide. Nevertheless, everything costs something. Therefore, the evaluation of agile projects in the public sector should take a balanced view of both the tangible and intangible benefits they provide. This paper reviews the existing literature on the evaluation of agile projects in the public sector and analyzes the methods that have been proposed so far. Moreover, it explains the shortcomings of these methods and indicates opportunities for further research and development.

show abstract

Section: Work Submitted To the Selection Criteriamentioning

confidence: 99%

Section: Work Submitted To the Selection Criteriamentioning

confidence: 99%

Section: Search Termsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Evaluation of Agile Software Projects in the Public Sector: A Literature Review

Fernandes¹,

Alencar²,

Schmitz³

et al. 2016

JSW

Self Cite

View full text Add to dashboard Cite

show abstract

“…Alencar et al (2013) analyse public sector IT investment and propose a method to evaluate IT projects in the public sector. They take into account the fact that IT projects can be divided into various subprojects of smaller size and present a method on how to maximise the appropriation of intangible benefits stemming from IT investments.…”

Section: Introductionmentioning

confidence: 99%

Public ICT Investment in Reaction to the Economic Crisis A Case Study on Measuring IT-Related Intangibles in the Public Sector

2016

View full text Add to dashboard Cite

Die Dis cus si on Pape rs die nen einer mög lichst schnel len Ver brei tung von neue ren For schungs arbei ten des ZEW. Die Bei trä ge lie gen in allei ni ger Ver ant wor tung der Auto ren und stel len nicht not wen di ger wei se die Mei nung des ZEW dar.Dis cus si on Papers are inten ded to make results of ZEW research prompt ly avai la ble to other eco no mists in order to encou ra ge dis cus si on and sug gesti ons for revi si ons. The aut hors are sole ly respon si ble for the con tents which do not neces sa ri ly repre sent the opi ni on of the ZEW. November 2016 I Public ICT Investment in Reaction to the Economic Crisis - AbstractIn this paper, we (1) analyse the German public IT-spending programme 2009-11 adopted after the crisis in terms of its tangible vs. intangible asset creation, (2) consider this relatively well-described programme as a use case for categorising ITrelated intangibles in government beyond software (including e.g., IT-training, innovation in e-services), (3) investigate how to form insightful aggregates of intangible IT-related investment from project level data and, in comparison, from the regular public budget in Germany. Based on project descriptions, we find out that half of the spending was on IT security-related projects. According to our estimations based on quantitative information, qualitative information and approximations, about half of the total spending was on intangibles, of which again about half went into software and a quarter into consulting. As a new output-based category for some assets created in the programme, we propose the category "concepts".

show abstract

Acknowledging the Effect of the Depreciation of Tangible and Intangible Benefits upon the Evaluation of E-Gov Projects

Fernandes¹

2015

JSW

View full text Add to dashboard Cite

In the complex world we live in government has become one of the most important players in the data processing market. Not only does it collect a considerable amount of data from various sources, but it is also responsible for transforming this data into information and feeding it back into society. In order to reduce running costs and improve efficiency much of the governmental data collection and transformation activity is made by automated and semi-automated means. Therefore, not surprisingly, government is also one of the biggest users of information and communication technology (ICT). All of this has made the analysis of public sector investments in ICT (or e-gov projects) a subject of interest for officials in decision-making positions. This paper presents a method for the evaluation of these investments. The method gives a way to evaluate the tangible and intangible benefits yielded by e-gov projects. Also, it takes into account that the value yielded by both tangibles and intangibles may change during the course of time, and that these changes may affect the value of e-gov projects.

show abstract

Maximizing the Appropriation of the Intangible Benefits Yielded by IT Investments in the Public Sector

Cited by 5 publications

References 18 publications

Evaluation of Agile Software Projects in the Public Sector: A Literature Review

Evaluation of Agile Software Projects in the Public Sector: A Literature Review

Public ICT Investment in Reaction to the Economic Crisis A Case Study on Measuring IT-Related Intangibles in the Public Sector

Acknowledging the Effect of the Depreciation of Tangible and Intangible Benefits upon the Evaluation of E-Gov Projects

Contact Info

Product

Resources

About