McLaughlin and Kaluzny’s Continuous Quality Improvement in Health Care, 4th edition

Evidence-based management of ambulatory electronic health record system implementation: An assessment of conceptual support and qualitative evidence

“…proposed as a core quality improvement technique and a key tool of EBHSM [30,51]. Our present study supports this proposition, revealing that PDSA cycles, while not mentioned by name, may be implicitly applied within successful ambulatory EHR implementations that take advantage of opportunities to learn from the process and optimize EHR use.…”

Pain as the neglected patient safety concern

“…From a systems perspective, future work is needed to evaluate the implementation and sustainability of these evidence-informed pain management resources and tools. Standard mechanisms such as electronic triggers, surveillance systems, or prevalence surveys are needed to systematically monitor and report on outcome and process measures related to pain management (Sollecito and Johnson, 2013). Agreement is needed on the standard definitions for these measures which can include but is not limited to the percentage of patients with moderate to severe pain, documented pain assessments, individualized pain management plans, and documented pain education.…”

Candidate Quality Measures to Assess Care for Alcohol Misuse: Technical Specifications

“…Assessing the quality of care through the use of reliable measures is important for identifying gaps in quality of care and essential for monitoring the results of quality improvement efforts (Sollecito and Johnson, 2011;McLaughlin and Kaluzny, 2005). Quality measures are often derived from clinical practice guidelines and assess the degree to which patients receive guideline-concordant care.…”