Meaningful Technology at Work - A Reflective Design Case of Improving Radiologists' Wellbeing Through Medical Technology

Laschke, Matthias; Braun, Christoph; Neuhaus, Robin; Hassenzahl, Marc

doi:10.1145/3313831.3376710

Cited by 11 publications

(10 citation statements)

References 31 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Although the hedonic and eudaimonic conceptualizations of PWB at work have been studied extensively in the domains of organizational psychology, they are only beginning to be explored by the HCI community. Recent studies have shown that, contrary to the hedonic aspect, technologyinduced eudaimonic experiences are associated with long-term importance, need-fulfillment, positive affect, and meaningfulness (Mekler and Hornbaek, 2016;Laschke et al, 2020). Research shows that eudaimonia can be fostered by modifying non-technical aspects of work through interventions that consist of eudaimonic components, e.g., strengths based interventions (Oades et al, 2017) or job-crafting (Wrzesniewski and Dutton, 2001;Demerouti, 2014).…”

Section: Workplace Psychological Well-being and Hcimentioning

confidence: 99%

Beyond productivity and efficiency: design tools, methods and frameworks for psychological well-being, and (un)exploited potentials to assist employees at work

Dhiman,

Nemoto,

Fellmann

et al. 2023

Front. Comput. Sci.

View full text Add to dashboard Cite

Research has repeatedly demonstrated that fostering employees' psychological well-being is linked to several positive outcomes, both for the employee and the organization, and yet, it has rarely been considered as a design goal, especially when it comes to developing digital solutions to assist employees in their everyday tasks. In this paper, we take the first steps toward using well-being concepts to (re)design assistants. We motivate the problem by providing an overview of assistance technologies in the industrial context and their current state of development. Next, we elucidate and map the facets of psychological well-being at work, and highlight the importance of workplace eudaimonic well-being. To help designers and researchers adopt it as a design objective, we carried out a literature review to synthesize the state-of-the-art frameworks and methods that have been proposed to incorporate psychological well-being into design. Our investigation reveals that no one framework targets eudaimonic well-being, and more work may be necessary to develop a comprehensive approach that targets the various facets of workplace eudaimonic well-being. Consequently, we discuss challenges and opportunities for developing digital assistance that could foster employees' psychological well-being.

show abstract

Section: Workplace Psychological Well-being and Hcimentioning

confidence: 99%

Beyond productivity and efficiency: design tools, methods and frameworks for psychological well-being, and (un)exploited potentials to assist employees at work

Dhiman,

Nemoto,

Fellmann

et al. 2023

Front. Comput. Sci.

View full text Add to dashboard Cite

show abstract

“…For example, the "Design for Well-being" framework [20] aims to shape the competence and material components in a way that supports psychological need fulfillment (e.g., autonomy, relatedness, competence, popularity, security, stimulation), which represents the meaning component [12,19] as a particular, important form of meaning. It has been applied in several contexts, such as work settings [26,27,44], coffee making at home [21,22], and automated driving [9].…”

Section: Social Practice Theorymentioning

confidence: 99%

Towards a Better Understanding of Social Acceptability

Uhde

Hassenzahl

2021

Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems

Self Cite

View full text Add to dashboard Cite

Social contexts play an important role in understanding acceptance and use of technology. However, current approaches used in HCI to describe contextual influence do not capture it appropriately. On the one hand, the often used Technology Acceptance Model and related frameworks are too rigid to account for the nuanced variations of social situations. On the other hand, Goffman's dramaturgical model of social interactions emphasizes interpersonal relations but mostly overlooks the material (e.g., technology) that is central to HCI. As an alternative, we suggest an approach based on Social Practice Theory. We conceptualize social context as interactions between co-located social practices and acceptability as a matter of their (in)compatibilities. Finally, we outline how this approach provides designers with a better understanding of different types of social acceptability problems and helps finding appropriate solutions. CCS CONCEPTS• Human-centered computing → HCI theory, concepts and models; Ubiquitous and mobile computing theory, concepts and paradigms.

show abstract

“…A practice is experienced as positive if it fulfills psychological needs, such as autonomy, relatedness, or competence [28,33,66]. Through the way practices are structured [57,67], they can lead to more or less need fulfillment, which leads to more or less satisfactory experiences [34,35,43]. Importantly, DfW assumes technology to be instrumental in shaping most practices.…”

Section: Design Processmentioning

confidence: 99%

Design and Appropriation of Computer-supported Self-scheduling Practices in Healthcare Shift Work

Uhde

Laschke

Hassenzahl

2021

Proc. ACM Hum.-Comput. Interact.

Self Cite

View full text Add to dashboard Cite

Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems mostly focus on improving efficiency. The workers' needs and their active participation do not play a pronounced role. Contrasting this trend, we designed a social practice-based, worker-centered, and well-being-oriented self-scheduling system which gives healthcare workers more control during shift planning. In a following nine month appropriation study, we found that workers who were cautious about their social standing in the group or who had a more spontaneous personal lifestyle used our system less often than others. Moreover, we revealed several conflict prevention practices and suggest to shift the focus away from a competitive shift distribution paradigm towards supporting these pro-social practices. We conclude with guidelines to support individual planning practices, self-leadership, and for dealing with conflicts.

show abstract

Meaningful Technology at Work - A Reflective Design Case of Improving Radiologists' Wellbeing Through Medical Technology

Cited by 11 publications

References 31 publications

Beyond productivity and efficiency: design tools, methods and frameworks for psychological well-being, and (un)exploited potentials to assist employees at work

Beyond productivity and efficiency: design tools, methods and frameworks for psychological well-being, and (un)exploited potentials to assist employees at work

Towards a Better Understanding of Social Acceptability

Design and Appropriation of Computer-supported Self-scheduling Practices in Healthcare Shift Work

Contact Info

Product

Resources

About