2010
DOI: 10.1080/09599916.2010.499014
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Means, motive and opportunity? Disentangling client influence on performance measurement appraisals

Abstract: This paper investigates the extent to which clients were able to influence performance measurement appraisals during the downturn in commercial property markets that began in the UK during the second half of 2007. The sharp change in market sentiment produced speculation that different client categories were attempting to influence their appraisers in different ways. In particular, it was recognised that the requirement for open-ended funds to meet redemptions gave them strong incentives to ensure that their a… Show more

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Cited by 50 publications
(64 citation statements)
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“…The presence of such client influence has been confirmed using qualitative field studies and hedonic regression analyses (i.e. Crosby, Lizieri, & McAllister, 2010;Crosby et al, 1997Crosby et al, , 2015Levy & Schuck, 2005;and Smolen & Hambleton, 1997). Illustratively, Bretten and Wyatt (2001) provided indications of increasing client empowerment in the sector, raising their influence on various parts of the valuation process.…”
Section: Professional Autonomy In Real Estate Valuationmentioning
confidence: 96%
“…The presence of such client influence has been confirmed using qualitative field studies and hedonic regression analyses (i.e. Crosby, Lizieri, & McAllister, 2010;Crosby et al, 1997Crosby et al, , 2015Levy & Schuck, 2005;and Smolen & Hambleton, 1997). Illustratively, Bretten and Wyatt (2001) provided indications of increasing client empowerment in the sector, raising their influence on various parts of the valuation process.…”
Section: Professional Autonomy In Real Estate Valuationmentioning
confidence: 96%
“…In this case, for example, the LVD valuers might have provided low valuation opinions compared to high valuation figures from the private valuers for their clients, which could lead to excessive variation. Indeed, recent real estate behavioural studies Schuck, 1999, 2005;Amidu and Aluko, 2007;Chen and Yu, 2009;Crosby et al, 2010;Iroham et al, 2014;Nwuba et al, 2015;Bellman and Öhman, 2016) have brought to the fore that client influence is pervasive in valuation practice and this may lead to anchoring in valuation. Although it is probable, the evidence of client influence on valuations in Ghana is unclear and, in particular, those relating to compensation valuations.…”
Section: Datamentioning
confidence: 99%
“…Apart from, inter alia, fund management and investment analysis, such companies offer appraisal and valuation services to major property investors. The top five valuation firms valued 69% of property in the IPD annual index by capital value in 2008 (Crosby et al, 2010). The organisational and spatial concentration of institutional investors (UK pension, life assurance and general insurance companies) in London and the South East is similarly marked (Blake & Timmermann, 2002;Martin & Minns, 1995).…”
Section: The Market Context Of Investment Valuation Practice In the Ukmentioning
confidence: 99%