Measurement Invariance Study of the Training Satisfaction Questionnaire (TSQ)

Abstract

This article presents an empirical measurement invariance study in the substantive area of satisfaction evaluation in training programmes. Specifically, it (I) provides an empirical solution to the lack of explicit measurement models of satisfaction scales, offering a way of analysing and operationalizing the substantive theoretical dimensions; (II) outlines and discusses the analytical consequences of considering the effects of categorizing supposedly continuous variables, which are not usually taken into account; (III) presents empirical results from a measurement invariance study based on 5,272 participants' responses to a training satisfaction questionnaire in three different organizations and in two different training methods, taking into account the factor structure of the measured construct and the ordinal nature of the recorded data; and (IV) describes the substantive implications in the area of training satisfaction evaluation, such as the usefulness of the training satisfaction questionnaire to measure satisfaction in different organizations and different training methods. It also discusses further research based on these findings.

Training satisfaction relative to turnover intention: the mediating role of employee loyalty

“…Hence, this study was conducted to fill this gap by selecting a sample of employees in the government sector and following a cross-sectional approach. Furthermore, the study sought to focus on TS as an indicator of the effectiveness of training programs held by Jordanian government organizations by testing the most important dimensions, as suggested by Sanduvete-Chaves et al (2013). Moreover, the study goes beyond what is widely recognized by focusing on factors associated with TS (e.g.…”

“…Most of the study measured the TS as a lower order construct. However, because the broad concept of TS which could be measured from various perspectives, succeeding Sanduvete-Chaves et al (2013) the study measured the TS as a higher construct, which will be measured by three dimensions (three lower order constructs) which is objectives and content, method and training context and usefulness.…”

The Methodological Quality Scale (MQS) for intervention programs: validity evidence

“…The polychoric correlation matrix ( Holgado-Tello et al, 2010 ) was used because of the ordinal metric of the variables and the non-normal data distribution. Unweighted least squares were applied as the estimation method and varimax rotation ( Sanduvete-Chaves et al, 2013 , 2018 ).…”

Fiabilidad y validez para un cuestionario de satisfacción con la formación continuada en salud: el cuestionario de satisfacción del discente

“…Con el objetivo de asegurar la calidad con la formación recibida, se han desarrollado numerosos cuestionarios tanto para profesionales sanitarios en periodo de grado como de posgrado [5][6][7][8][9][10]. Lozano-Lozano et al [9] señalan la dificultad de encontrar un método ideal de medir la satisfacción con la formación recibida, en su caso de estudio, en la formación de grado.…”