SummaryA questionnaire was sent to several general practitioners and specialists in an attempt to obtain a consensus on standards of care for patients receiving long-term digoxin treatment. The consultants' suggested standards were slightly more stringent than those of the general practitioners. The records of 42 patients taking digoxin under the care of two general practitioners were studied to see how far their actual care matched up to the suggested standards. The models of management proposed by these patients' doctors were only slightly different from those suggested by other practitioners, but measured against these models the patients' care was in some cases inadequate. Nevertheless, there was little relationship between the recorded levels of care and the health of the patient, and it may have been the standard of recording rather than the care that was inadequate. Measuring plasma digoxin levels in these patients proved to be of little value. Medical audit is thus a useful tool in helping the general practitioner to review his work and improve his knowledge, but it may not be a practical or true way of measuring the quality of care."The correct use of digitalis is a clinical art which can only be learned at the bedside."' Medical audit has been suggested as a method of monitoring the effectiveness and quality of care in general practice, and some possible methods of appraisal have been described.2 Quality control in medicine is being developed in North America for mainly economic reasons and its effect has not yet been evaluated. There is much discussion on this subject in Britain2 3and the assessment of quality is one of the growing points in academic general practice. Acheson4 suggests that any quality control system should be run by the doctors themselves. To be realistic acceptable quality control in general practice must be aimed at a reasonable level of adequate care provided by the doctor, rather than the ideal, and it must be undertaken with as little disturbance of the general practitioner's normal professional activities as possible.
ObjectivesThe purpose of this study was to assess the quality of care given to a group of patients on long-term digoxin treatment according to standards suggested by their family doctors, other general practitioners, and a few hospital specialists. Serum digoxin levels were estimated to discover whether this investigation was of value in therapeutic control. The patients were selected for the following reasons: (1) The repeat prescription card system easily identified all patients on digoxin. A disease register was not relied on and the selection method could be used by most doctors. (2) There have been several recent reports of a significant incidence of toxicity in patients on this drug, particularly the elderly, but most published work is hospitaloriented and little is known of the problem in general practice. 5-9 (3) The study group was small and consequently caused little disturbance to normal practice routine. (4) I hoped that criteria for the adequate care ...