Measurement of the Strategic Performance of Hospitality in the Kingdom of Saudi Arabia: a balanced scorecard Approach (BSC)

El-Hindawy, Mohamed A.M.; Alamasi, Adnan M.S.

doi:10.1016/j.aebj.2013.02.001

Cited by 4 publications

(3 citation statements)

References 31 publications

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“…The strategic flexibility allows a firm to find, create, attain, and retain the resources for sustained firm performance. Organizations with greater strategic flexibility tend to have better strategic decisions and choices ultimately leading towards positive outcomes such as increased performance by ensuring that the organization is effectively dealing with the upcoming challenges (El-Hindawy & Alamasi, 2014). UET theory also supports the relationship between strategic flexibility and firm performance.…”

Section: Machiavellianism Strategic Flexibility and Startup Performancementioning

confidence: 94%

Ceo Machiavellianism and Startup Performance: Upper Echelons Theory’s Perspective

Ahmad

Salman

2020

IJMRES

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Startups are important for economic growth and prosperity. Since they are led by their chief executive officers (CEOs) and particularly the tech-startups deal in a dynamic environment which asks for strategic flexibility and consideration of environmental changes for superior firm performance. Considering the importance of the issue, the present study attempted to examine the role of CEO’s Machiavellian personality trait in determining firm performance. Additionally, the mediating role of strategic flexibility between the association of CEO Machiavellianism and firm performance was also tested. Moreover, the moderating role of environmental dynamism was also tested between the relationship of CEO Machiavellianism and strategic flexibility. Data were collected from CEOs of startups and subjected to PLS-SEM for data analysis. The results of the study revealed that CEO Machiavellianism is not significantly associated with firm performance, however, the relationship between Machiavellianism and firm performance was significantly mediated by strategic flexibility. Additionally, results also revealed that environmental dynamism is a significant moderator between the relationship of Machiavellianism and strategic flexibility.

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Section: Machiavellianism Strategic Flexibility and Startup Performancementioning

confidence: 94%

Ceo Machiavellianism and Startup Performance: Upper Echelons Theory’s Perspective

Ahmad

Salman

2020

IJMRES

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“…In the late 1990s, the performance evaluation was based on financial indicators and targeted at maximization of enterprise value. In the 21st century, performance evaluation is transformed from financial indicators into financial and non-financial indicators [2].…”

Section: Introductionmentioning

confidence: 99%

Research on the Present Situation and Problems of Performance Evaluation System in Sihong Rural Commercial Bank

He¹,

Ke²

2018

Economics and Management Innovations

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Traditional system of performance evaluation of enterprise already couldn't satisfy the needs of the strategic management of contemporary society, which makes the enterprise have to undergo a profound change. The performance evaluation system of enterprise provides timely and effective self-assessment system to guide and supervise the normal operation of enterprises. The stand or fall of its design directly has effect on the survival and development of the corporation. Therefore, the system is going on a major change. Modern performance evaluation is mainly composed of EVA system and BSC system. The biggest advantages of EVA consider the equity capital cost, and it is more real and effective for the evaluation of business performance. BSC is based on the enterprise strategy and analyzes the factors that affect enterprise value, which contribute to the enterprise management decision of making rationalization. This article finds the system problems in practical application and provides countermeasures through research and analysis of the system at present, which is beneficial to make it more reasonable that the system of performance evaluation of the commercial bank.

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“…The most pressing consequence of this problem is that there is little reliable information available on the quality of healthcare providers, but such information is needed to guide public and individual choices (1,2). Thus, improving competition and efficiency in the area of healthcare is a focal issue in current reforms to medical financing and health plan choices (3).…”

Section: Contextmentioning

confidence: 99%

Assessment of Healthcare Providers’ Performance Considering Three Healthcare Quality Indicators: A Review Article

2016

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Context: In many healthcare systems, the quality of the healthcare delivered is monitored using a number of "indicators." In the present review, we investigate studies that address issues with the care delivered by healthcare providers. To do this, we employ indicators of the quality of those healthcare services. Evidence Acquisition:The studies for the review were identified by searching a number of electronic databases, including Cochrane Library, PubMed, Scopus, Ovid (Medline), the Social Sciences Citation Index, SID (Scientific Information Database, or Persian database), and Iran Medex (Persian database). Of 8,850 studies published between January 1971 and May 2015, 53 met the study criteria and were reviewed. In this study, the following key words were searched, both alone and in combination: health, healthcare, health care, provider*, effectiveness, quality, clinical outcome, patient satisfaction, and quality of life. We also considered healthcare quality indicators such as "clinical outcome," "patient satisfaction," and "quality of life" for our assessment of the quality of healthcare providers.Results: Of the 53 papers selected, 18 assessed the quality of care provided for cardiovascular disorders, 12 studied cancer conditions, eight dealt with metabolic disorders and diabetes, six focused on acute infection, three assessed orthopedics and trauma conditions, two studied pediatric conditions, two assessed obstetrics and gynecology conditions, one dealt with asthma and allergic disease conditions, and one assessed geriatric conditions. In our assessment of improvements in healthcare providers' performance based on healthcare quality indicators, improvements in clinical outcomes ranged from 26.6% for cancer conditions to 98.8% for pediatric and gynecological conditions. An acceptable level of patient satisfaction was achieved in the range of 30.2% for cancer conditions to 96.0% for pediatric conditions, while improvements to quality of life ranged from 12.5% for cancer conditions to 88.7% for acute infection.Conclusions: Taking account of three indicators for assessing the quality of healthcare providers (clinical outcome, patient satisfaction, and quality of life), the highest improvement levels among providers were observed for pediatric and gynecological conditions, and the lowest improvement levels were found for cancer conditions.

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Measurement of the Strategic Performance of Hospitality in the Kingdom of Saudi Arabia: a balanced scorecard Approach (BSC)

Cited by 4 publications

References 31 publications

Ceo Machiavellianism and Startup Performance: Upper Echelons Theory’s Perspective

Ceo Machiavellianism and Startup Performance: Upper Echelons Theory’s Perspective

Research on the Present Situation and Problems of Performance Evaluation System in Sihong Rural Commercial Bank

Assessment of Healthcare Providers’ Performance Considering Three Healthcare Quality Indicators: A Review Article

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