Measurements of Organizational Excellence – Development of Holistic Excellence Practices for Free Zones in Dubai

Abstract

The implementation of excellence in organizations is often subjected to different evaluation when completed since organizations may decide to use different excellence model. The problem of uneven evaluation for all sectors have motivated this paper which aims to review measurements of organizational excellence in order to determine a holistic excellence practice for the Free Zones in Dubai and potentially in the UAE. In this context, organizational excellence is reviewed as a concept with different dimensions that are important for high performing organizations. A total of 50 published articles from 2014 to 2020 in journals have been collected listed on the SCOPUS database and google scholar. It aims to address the gaps regarding organizational excellence in Free Zones and to determine areas of future research that may enhance organizational excellence in Free Zones in Dubai. The study adopted the systematic literature review approach to identify articles relating to organizational excellence. The findings indicate that certain dimensions of organizational excellence such as leadership, people or staff, processes and policy, and resources may help an organization to achieve excellence. The implication of this finding is that these four dimensions may be further investigated in Dubai Free Zones to determine the status of excellence, and the impact of organizational excellence in Free Zones in Dubai may be assessed against other organizational factors.

Determining the Components of the Excellence Model in Educational Development and Human Resource Development in the Zahedan Education Organization

“…The results from the categorization of codes in the open and axial coding stages for identifying effective outcomes in the design and validation of the model are presented in Table 4. These results align with and confirm the findings of various researchers (Aldarmaki & Yaakub, 2022;Dash & Pati, 2018;Deshmukh & Deshmukh, 2016;Gholizadeh et al, 2022;Houshangifar, 2022;Khorasani et al, 2016;Lu et al, 2011;Mayes et al, 2017;Nahi-Far et al, 2018;Otoo, 2019;Pathak & Agrawal, 2019;Philip, 2017;Rajabi et al, 2017;Rakhshani et al, 2020;Ramezani & Najjari, 2022;Shafiee-Zadeh, 2022;Thu Thuy & Thanh Tam, 2017;Valentine et al, 2013).…”

“…The educational excellence model generates a need in the field of education and employee empowerment for designing and developing a conceptual model and common language, aiming to elevate the status and performance of educational management in the Iranian Education Organization. The educational excellence model, due to its successful experience in implementing excellence models in educational organizations, familiarizes educators with concepts of excellence and subsequently launched the National Education Excellence Award (Aldarmaki & Yaakub, 2022;Pathak & Agrawal, 2019;Shafiee-Zadeh, 2022). One method defining the educational excellence model is valuing employee creativity.…”

organizational excellence and its relation to human resources management as percieved by academic teaching staff

“…Organizational excellence achieved through the following five dimensions; organizational leadership excellence, organizational strategic excellence, organizational partnerships and resources excellence, organizational knowledge excellence, and organizational service excellence [3,4]. Organizational leadership excellence dimension describes academic leaders who create and promote educational organization's mission and vision, inspiring and motivating academic teaching staff to stay dedicated to achieving the vision [5].…”