Measures by Organisations to Counter Challenges in the Use of Information Technology in Protecting Personal and Business Data in Nairobi County, Kenya

Kimani, Andrew Gitau

doi:10.22178/pos.89-8

Cited by 3 publications

(6 citation statements)

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“…Regression model outcomes revealed that coffee societies in Nyeri county Kenya had not fully implemented the computerized accounting systems. The cost, human resource expertise, and availability of associated infrastructures were the greatest significant constrains hindering the implementation of the system; and workers' perception on the systems were insignificant in respect to the acceptance of systems Kimani (2016) conducted an investigation to explore the influence of information technology on the operational effectiveness of Population Services, Kenya. In this study, primary data was gathered through a semi-structured questionnaire.…”

Section: Empirical Reviewmentioning

confidence: 99%

Effect of Computerized Systems on the Organizational Performance: Evidence from Selected Public Organizations from Iringa Municipality

Oisso

2023

East Afr. j. inf. technol.

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This study investigated the impact of computerized systems on public organizations in Iringa Municipality, focusing on the Computerized Accounting System (CAS) and the Government Electronic Payment Gateway (GePG). A mixed research approach and a cross-sectional design were employed, with 100 randomly selected employees from a population of 145 participating through questionnaires and interviews. Data analysis utilized descriptive statistics and multiple regression. The findings revealed that a majority (84.6%) of TRA employees had received training related to computerized systems. Similarly, IRUWASA and TANESCO had a significant portion of trained employees (71.4% and 90.9% respectively). Within IMC and RBWB, 85.7% of employees had attended training, while Mkwawa University and RUWASA showed high training attendance rates at 80%. Concerning network availability, most TRA employees (76.9%) reported inconsistent network availability. This issue was prevalent among IRUWASA and TANESCO employees (63.6% and 90.9% respectively), as well as within IMC and RBWB. The first objective's findings indicated a significant negative impact of system downtime on performance (p-value = 0.000). A one-unit increase in system downtime corresponded to a performance decrease of -0.004. Conversely, training had a positive and significant impact on performance (p-value = 0.013), with a one-unit increase resulting in a performance increase of 0.011. Latency had a significant negative effect (p-value = 0.000), where a one-unit increase in latency led to a performance decrease of -0.039. In light of these findings, it is recommended that public organizations allocate resources for the enhancement and modernization of computerized systems. This should include investments in more robust hardware, software, and network solutions, as well as comprehensive training programs

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Section: Empirical Reviewmentioning

confidence: 99%

Effect of Computerized Systems on the Organizational Performance: Evidence from Selected Public Organizations from Iringa Municipality

Oisso

2023

East Afr. j. inf. technol.

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“…This gap was taken care of in this study by the use of a mixed methods approach. Further, obtainable studies regarding the effect of record retention on firm performance (Matto (2022); Gitau Kimani (2023); Adom-Nyankey and Andoh (2022); Ndenge (2022)) were carried out in different geographical location hence their findings could not be used to explain the situation in Lira City in regards to the contribution of record filling on organisational performance. Also, a study by Matto (2022) only used quantitative approach.…”

Section: Record Retrieval and Performance Of The Firmmentioning

confidence: 99%

Record Management Practices and the Performance of Produce Dealers in Lira City

Odongo,

Mwesigwa

2023

AJSS

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Purpose: The study aimed to determine the effect of record management practices on the performance of produce dealers in lira city, Uganda. Specifically, the examined record filling, record retention and record retrieval on performance of produce dealers. Methodology: The study adopted a cross-sectional study design, which employed a mixed methods approach of both quantitative and qualitative methods. The study population consisted of 195 respondents, which comprised of produce dealers in Lira City. Both the Simple random sampling technique and purposive sampling technique were used to select a sample of 103 participants. The researcher adopted Self-Administered Questionnaires to collect quantitative data and an interview guide to collect qualitative data. Both descriptive statistics (mean, and standard deviation), and inferential statistics (correlation and regression) were used to analyse numerical data. Content analysis was used to analyse qualitative data. Findings: The findings revealed a statistically significant positive relationship between record filling, record retrieval and performance while insignificant relationship was realised between record retention and performance. Further, it was revealed that record filling and record retrieval yields a significant effect on performance while record retention yields insignificant effect on performance. Unique contribution to theory, policy and practice: The study concluded that record management significantly affects performance of produce dealers in Lira City. It is encouraged that, for good performance of produce dealers, the authorities of Lira City should enhance that capacity of business people in record management by training them in record management. This study is very instrumental in unveiling the pertaining issues in the field of produce dealers, which has become a very lucrative business in Uganda in terms of how record keeping is a central aspect in their day-to-day operations.

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“…When a thing is not recognisable 15 14 Shared items/documents with colleagues not well documented 15 14…”

Section: Causementioning

confidence: 99%

“…The author [15] identified the struggle of most agencies that deal with enormous amounts of data, such as Kenya Data Network (KDN) and Kenya Revenue Authority (KRA), due to failed database systems. In addition, more complaints have been recorded by the public day in and day out that documents are lost without a trace.…”

Section: Introductionmentioning

confidence: 99%

“…Both personal and organisational data needed to be adequately secured, leading to data leakage, disappearance and damage. This has affected service delivery, corporate production, and employee performance and is a national security threat [15]. In addition, a report done in 2021 by International Data Corporation (IDC) showed that 65% of large organisations had put more than 9.5% of IT budgets on data protection compared with 17% recorded in 2019.…”

Section: Introductionmentioning

confidence: 99%

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Information Security Challenges in the Absence of ICT in Protecting Personal and Organisational Data in Nairobi County, Kenya

Kimani

Masiga²

2022

PoS

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There have been several cases of lost documents and misplaced or inaccurate information belonging to individuals or organisations reported in recent times at global, national and regional levels. Nairobi county is one of the regions on the spot as many people travelling or working in the city have reported lost identification documents such as certificates and licenses, whether through criminality or negligence. Furthermore, most businesses and organisations dealing with huge volumes of data need help to protect and provide accurate information. Many still need help with the pre-digital data management systems, thus risking the loss of both personal and organisational data. This paper, therefore, sought to examine the information security challenges due to the inadequate application of ICT in managing personal and corporate data and their implications on individuals and organisations in Nairobi County. The target population included employees from Kenya Revenue Authority and Kenya Data Networks in Nairobi headquarters offices, police officers deployed at NPS offices headquarters and members of the public. The selected target groups were known to deal with enormous data for both personnel and businesses, and the police officers were part of this study because of their mandate to help in tracking lost personal and business documents. Lastly, the researcher engaged members of the public to share their experiences of losing business and personal records. The study employed purposive and simple random sampling techniques to select the required sample of 110 participants drawn from the four groups. A structured questionnaire was administered to the sampled police officers, employees of Kenya Data Network and Kenya Revenue Authority and members of the public. The researchers interviewed key informants from the three organisations, NPS, KRA and KDA, to complement the data collected using the questionnaires. The findings established that challenges were associated with the need for more ICT in managing personal information and organisational data.Further, the paper revealed that the need for an integrated system is a challenge to tracking missing identities or verifying the validity of provided information, thus compromising the productivity and security of businesses and institutions. Results from this study provide a solution to tracking any missing documents and correcting inaccurate personal data by adopting an integrated ICT system.

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Measures by Organisations to Counter Challenges in the Use of Information Technology in Protecting Personal and Business Data in Nairobi County, Kenya

Cited by 3 publications

References 4 publications

Effect of Computerized Systems on the Organizational Performance: Evidence from Selected Public Organizations from Iringa Municipality

Effect of Computerized Systems on the Organizational Performance: Evidence from Selected Public Organizations from Iringa Municipality

Record Management Practices and the Performance of Produce Dealers in Lira City

Information Security Challenges in the Absence of ICT in Protecting Personal and Organisational Data in Nairobi County, Kenya

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