Measuring an Organization's Performance: The Road to Defining Sustainability Indicators

Abstract

This article proposes an integrated procedure to assess sustainability indicators that organizations can use to satisfy international requirements for sustainability. The indicators are related to key aspects of organizations, and their development includes comparing them to the results and policies of various other organizations that are seeking to achieve sustainability. The methodology we used is based on a bibliographic review, and it is intended to: Diagnose the state of the art of organizational sustainability, Provide organizations with tools to perform benchmarking based on the results, and Provide processes to identify best sustainability practices. After benchmarking, organization managers will be able to adjust the methodology to quantify the sustainability indicators that are most suited to their organization's profile in regard to the activities, products, and services that it offers. Critical factors for organizational sustainability are identified and integrated into the systematic approach proposed in this article to assess indicators, communicate results, and make recommendations for corrective action and continual improvement considering the organization's baseline condition (the starting condition of the organization).

Indicadores de Sostenibilidad Ambiental en Organizaciones con Impacto en la Población Indígena de La Guajira Colombiana

“…These findings are partially consistent with Abbas (2020) and Mata et al (2016) when they express that the Environmental Quality Index (ICA) is a management tool that synthetically presents the environmental situation in which the city finds itself, and can be used as an instrument for decision-making in the application of public policies. Among those measured are: water, noise, energy, air, climate change, biodiversity, waste, sustainable mobility.…”

Rethinking the Role of Organizational Reflex in Maintaining a Company’s Sustainability

“…The review of organizations' sustainability literature [1][2][3][4][5][6][7][8][9][10][11][12][13][14][15] explored that sustainable development is important for organizations. The studies confirm the need for the economic, social, and ecological growth of organizations.…”