Measuring diversity, equity and inclusion: a holistic approach

Abstract

Purpose This paper aims to explore how organizations can measure diversity, equity and inclusion, and what are the potential areas where they can take initiatives to meet the diversity, equity and inclusion goals. Design/methodology/approach This paper explains the distinction among diversity, equity and inclusion. It elaborates on the separate perspectives that organizations need to adopt to define and measure each one of them. It consequently brings attention to their implications for research, practice and society. Findings This paper reveals that the goals of diversity, equity and inclusion, although related, need to be approached independently. The three concepts need to be measured individually and separate initiatives need to be designed and implemented to attain those goals. Originality/value This paper highlights the conceptual differences among diversity, equity and inclusion, and their evaluation. It underscores that diversity itself is not sufficient in ensuring organizational performance. Most of the discussion around implementing diversity pays little attention to steps that need to be taken to ensure equity and inclusion of the diverse workforce. This paper seeks to address this gap.

Diversity and Inclusion Initiatives: Influence on Organizational Performance

“…Lastly, the absence of top-level commitment and leadership support may lead to insufficient prioritization and resourcing of diversity and inclusion efforts. To address these challenges, organizations must prioritize increasing awareness and understanding of diversity and inclusion, allocate adequate resources and support, and secure commitment from top leadership to ensure the success of these initiatives (Amin, 2022;Chaudhry, 2022) The importance of research on the influence of diversity and inclusion initiatives on organizational performance can be seen from several basic reasons. First, this research makes it possible to understand the direct and indirect impacts of diversity and inclusion practices on various aspects of organizational performance, including productivity, customer satisfaction, innovation, and profitability.…”