Measuring employee value of IT staff in banking sector through value profit chain variables

Saedun, Nora Shafinaz; Mohamed, Ibrahim

doi:10.1109/iceei.2017.8312416

Cited by 3 publications

(4 citation statements)

References 14 publications

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“…However, Adeabah et al (2021) and Chhaidar et al (2022) point out that the significant positive impact of ICT on profitability is for a particular point in the variable range, beyond which the quantum of change decreases. Moreover, Saedun and Mohamed (2017) and Barpanda and Athira (2022) argue that ICT only in terms of infrastructure cannot be fruitful for any organization to earn profit. Its learning for users and employees is also essential.…”

Section: Discussionmentioning

confidence: 99%

“…The data is likely unbalanced when taken over 25 years for study. Furthermore, Saedun and Mohamed (2017) argue that staff are often neglected in the overall ICT implementation. Instead, the focus is more on the IT infrastructure, i.e., without creating learning opportunities for the employees in the same proportion as IT growth.…”

Section: Review Of Literature and Hypotheses Developmentmentioning

confidence: 99%

“…However, Adeabah et al (2021) and Chhaidar et al (2022) point out that the significant positive impact of ICT on profitability is for a particular point in the variable range, beyond which the quantum of change decreases. Saedun and Mohamed (2017) and Barpanda and Athira (2022) argue that ICT cannot be helpful for any organization if it is only focused on infrastructure. Learning outcomes of employees and users are equally essential results of cost-cutting, and the conflicting role of ICT in profitability should be further explored.…”

Section: Review Of Literature and Hypotheses Developmentmentioning

confidence: 99%

See 2 more Smart Citations

The Impact of ICT on the Profitability of Indian Banks: The Moderating Role of NPA

Thakur

Rastogi

Parashar

et al. 2023

JRFM

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The role of Information and Communications Technology (ICT) cannot be ignored in today’s era of working. Its effects are studied in several sectors by various researchers. This study covers the impact of ICT on the profitability of banks. Thirty-three banks are operating in India. A sample period of 10 years (2010 to 2019) was studied. The study also provides insight into how ICT helps the banks’ profitability during and post-COVID-19. A panel data analysis is performed to estimate the results. This study found that ICT adversely impacts banks’ profitability (NIM) in India in a linear association. However, the quadratic association indicates a positive U-curved relationship between ICT and profitability. In addition, the Net of Non-Performing Assets significantly but negatively impacts the connectivity of ICT and profitability. The findings imply that banks should invest in ICT to maximize the long run. The findings have no significant implication on all stakeholders, including policymakers, shareholders, and managers, to consider implementing ICT tools as an essential factor in enhancing a bank’s profitability in the long run. In addition, the level of otherwise lowered investments in ICT cannot be a fruitful step. The current study augments the existing literature on banking by providing novel evidence on the association of ICT with profitability under the influence of NPA. This study argues for the application of ICT in banks in order to increase their profitability. ICT helps the bank maintain transparency, accountability, and even the reach of financial services increases. This situation again leads to the enhancement of the country’s economy.

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Section: Discussionmentioning

confidence: 99%

Section: Review Of Literature and Hypotheses Developmentmentioning

confidence: 99%

“…However, Adeabah et al (2021) and Chhaidar et al (2022) point out that the significant positive impact of ICT on profitability is for a particular point in the variable range, beyond which the quantum of change decreases. Saedun and Mohamed (2017) and Barpanda and Athira (2022) argue that ICT cannot be helpful for any organization if it is only focused on infrastructure. Learning outcomes of employees and users are equally essential results of cost-cutting, and the conflicting role of ICT in profitability should be further explored.…”

Section: Review Of Literature and Hypotheses Developmentmentioning

confidence: 99%

See 1 more Smart Citation

The Impact of ICT on the Profitability of Indian Banks: The Moderating Role of NPA

Thakur

Rastogi

Parashar

et al. 2023

JRFM

View full text Add to dashboard Cite

show abstract

“…This result compared a 2aspect model and a 3-aspect model. The dynamic speed of adjustment due to macroeconomic and microeconomic factors and the validation was implemented at a country-level [11].…”

Section: Introductionmentioning

confidence: 99%

The Analysis of Data Preparation to Validate Model Values of Information Technology

Hidayat,

Mahardiko,

Rosyad

2023

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Currently, there are some methods of preparing data for validating an IT value model correctly. One challenge in applying data mining to validate model values is to convert data into an appropriate form for this activity. Data mining algorithms can then be applied using the prepared data. The adequacy of data preparation often determines whether this data mining is successful or not. This study aims at creating a method for preparing the data during validation. The basic method used for data preparation is the Returns to Scale (RTS) method because it is easy to use and can be combined with further validation results. This method was applied by employing two models: two-factor and three-factor models. Both models are then compared to see the difference between them. The developed model is then tested on Branchless Banking (BB) and Downstream Petroleum (DP) industries. The results show that the method is applicable to prepare the data for validation. In addition, the results also demonstrate that both industries, DP and BB, have different result on data preparation, meaning that DP and BB have different ITs. This research contributes not only to a technique of preparing data for validating an IT value model by the RTS method but also can be a basis to work for data validation because it can give a result with the behaviour of the industry.

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Measuring Employee Engagement

Turner

2019

Employee Engagement in Contemporary Organizations

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Measuring employee value of IT staff in banking sector through value profit chain variables

Cited by 3 publications

References 14 publications

The Impact of ICT on the Profitability of Indian Banks: The Moderating Role of NPA

The Impact of ICT on the Profitability of Indian Banks: The Moderating Role of NPA

The Analysis of Data Preparation to Validate Model Values of Information Technology

Measuring Employee Engagement

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