Measuring enjoyment of an interactive museum experience

Abstract

Museums are increasingly being equipped with interactive technology. The main goal of using technology is to improve the museum-going experience of visitors. In this paper, we present the results of a study with an electronic quest through a museum aimed at children in the age of 10-12. We wanted to find out whether personalization of the quest effects enjoyment. For this purpose we involved an interactive multi-touch table in the experiment, which also offered the opportunity to add the element of collaboration. We compared a group that did the original nonpersonalized quest with a group that did the personalized quest. This last group interacted with the multi-touch table to personalize the quest before they started on it. No significant differences were found between the experimental groups. We did find many differences between the children of age 10-11 and those of age 11-12, on almost all measurements. On this aspect we present some methodical results about measuring enjoyment and intrinsic motivation with children of 10-12 years old.

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