Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives

Camisón, César; Monfort-Mir, Vicente M.

doi:10.1016/j.tourman.2011.08.012

Cited by 315 publications

(289 citation statements)

References 67 publications

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“…Because services outputs tend not to have an independent physical existence, changes and service innovation can be invisible and will therefore be difficult to address and record. This may explain why some parts of innovation become hidden, as Camisón and Monfort-Mir (2012) argue. Service firms often constantly adapt and reform their activities to provide solutions to changing and differentiated customer requirements.…”

Section: Approaches Critical To Assimilationmentioning

confidence: 99%

“…Therefore, tourism firms' competitiveness depends on their innovativeness in achieving lower costs and/or higher quality outputs that meet the demands of potential customers, and their ability to introduce new products (Sundbo, Orfila-Sintes, & Sørensen, 2007). However, research-based knowledge on innovation in tourism is deficient, and future research should focus on both empirical research and the development of theory (Camisón & Monfort-Mir, 2012;Hall & Allan, 2008;Hjalager, 2010). Hjalager (2010) argues that the tourism industry should be represented in survey programmes such as the European Community Innovation Survey (CIS), to provide a comprehensive picture of innovation activity in the tourism industry and allow comparisons with other industries.…”

Section: Introductionmentioning

confidence: 99%

“…Hjalager (2010) argues that the tourism industry should be represented in survey programmes such as the European Community Innovation Survey (CIS), to provide a comprehensive picture of innovation activity in the tourism industry and allow comparisons with other industries. At the same time, the literature points to measurement bias following the use of scales such as the CIS to measure innovation in tourism (Camisón & Monfort-Mir, 2012). Biased and inadequate measurements do not permit comparisons with other industries.…”

Section: Introductionmentioning

confidence: 99%

“…Biased and inadequate measurements do not permit comparisons with other industries. Camisón and Monfort-Mir (2012) argue that low innovation rates may be a result of a large number of hidden innovations. Furthermore, literature in other low-technology industries also finds hidden innovation processes (Serin & Hansen, 1997).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Measuring innovation in tourism with Community Innovation Survey: a first step towards a more valid innovation instruments.

Nordli¹

2016

Scandinavian Journal of Hospitality and Tourism

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Researchers require more innovation surveys in tourism, but have pointed out the deficient quantitative instruments used to measure this innovation. They have questioned whether hidden innovation may explain the low innovation rates in the tourism industry. Two tourism surveys have been conducted in Norway recently. One uses the Community Innovation Survey (CIS) to measure innovation and the other a modified CIS instrument. The surveys produce quite different results. The CIS survey shows low innovation rates and the modified survey shows high innovation rates, which highlights the need for more research on the use of the CIS in tourism research. The purpose of this study is to explore and identify how the CIS can be improved and be a more valid instrument for measuring innovation in tourism. Senior managers and department managers from different tourism businesses were interviewed after having completed the CIS survey. The findings indicate that the CIS is too concerned with R&D and technology, and does not capture important innovation in relation to service characteristics. In addition, the terminology and the categorization of four innovation types might distract and confuse the respondents. Furthermore, the survey lacks procedures for capturing all innovations developed at the departmental level within the companies. Thus, the findings indicate that parts of significant innovation are hidden. The article contributes with several suggestions regarding how the CIS can be improved in a more integrative direction, and concludes that the CIS should not be dismissed as an instrument for measuring innovation, but rather should be improved. ARTICLE HISTORY

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Section: Approaches Critical To Assimilationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Measuring innovation in tourism with Community Innovation Survey: a first step towards a more valid innovation instruments.

Nordli¹

2016

Scandinavian Journal of Hospitality and Tourism

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“…This recognition is reflected in the growing number of empirical studies (Bertella, 2011a;Bertella, 2011;Bertella, 2011b;Camisón & Monfort-Mir, 2012;Johannesson, 2012;Racherla et al, 2008;Weidenfeld et al, 2010) that address the role of knowledge in tourism innovation processes in one way or another.…”

Section: Introductionmentioning

confidence: 99%

Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Hoarau

2014

Scandinavian Journal of Hospitality and Tourism

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The paper develops a framework and an understanding of the external knowledge absorption in nature-based tourism companies. The concept of potential absorptive capacity is the starting point for exploring how external knowledge (tacit and explicit) is absorbed and assimilated in tourism innovation processes. Although knowledge is the engine that drives innovation, tourism firms can have problems and challenges when trying to absorb external knowledge for innovation. The main challenge is to access and absorb tacit knowledge. This type of knowledge is personal and sticky and therefore difficult to acquire and assimilate into the existing knowledge pool of organizations. Tacit knowledge is also difficult to imitate and is 2 therefore important for developing original and competitive innovations. In this study, knowledge acquisition and assimilation processes and how knowledge challenges are handled are investigated by adopting a multiple, qualitative case-study strategy that focuses on three Icelandic whale-watching firms. This study contributes to the tourism innovation discussion by identifying tourism specific abilities for the acquisition and assimilation of knowledge. The sense-making and strategic interpretation of this knowledge are considered to be important subsequent steps in the innovation process.

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Tourism in the Development of Regional and Sectoral Innovation Systems

Weidenfeld¹,

Hall²

2014

The Wiley Blackwell Companion to Tourism

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Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives

Cited by 315 publications

References 67 publications

Measuring innovation in tourism with Community Innovation Survey: a first step towards a more valid innovation instruments.

Measuring innovation in tourism with Community Innovation Survey: a first step towards a more valid innovation instruments.

Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Tourism in the Development of Regional and Sectoral Innovation Systems

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