Measuring patient-centered communication in cancer care: A literature review and the development of a systematic approach

McCormack, Lauren; Treiman, Katherine; Rupert, Douglas; Williams, Pam; Nadler, Eric; Arora, Neeraj; Lawrence, William; Street, Richard L.

doi:10.1016/j.socscimed.2011.01.020

Cited by 280 publications

(303 citation statements)

References 71 publications

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“…Delays in obtaining routine screening or in seeking evaluation of a sign or symptom that results in a cancer diagnosis, for whatever reason, can result in patient guilt: They can feel that they "brought it on themselves." The oncology professional should look for ways to utilize empathetic statements by recognizing and responding to the emotion (McCormack et al, 2011). If the AP detects self-blame, an empathetic response might be an acknowledgment that many patients feel this way, with a statement about focusing on what is best moving forward.…”

Section: History Of the Present Illnessmentioning

confidence: 99%

“…The AP in cancer care can certainly garner the emotional impact of the diagnostic delay on the patient, but the important information from this point forward is the cancer evaluation. Once the timeline is established, the oncology NP can then gently ascertain if the patient and family know why they were referred to this cancer care provider and, if possible, begin to manage uncertainty by determining the patient's thoughts about the possibility of cancer therapy (McCormack et al, 2011).…”

Section: History Of the Present Illnessmentioning

confidence: 99%

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The History and Physical in Cancer Care: A Primer for the Oncology Advanced Practitioner

Rosenzweig¹,

Gardner²,

Griffith³

2014

JADPRO

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Section: History Of the Present Illnessmentioning

confidence: 99%

Section: History Of the Present Illnessmentioning

confidence: 99%

The History and Physical in Cancer Care: A Primer for the Oncology Advanced Practitioner

Rosenzweig¹,

Gardner²,

Griffith³

2014

JADPRO

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“…Research indicates that privacy is a factor that should be considered in patient-centred care in cancer facilities (McCormack et al, 2011). Because infusion is a primary means of treating cancer, options for privacy should be addressed in infusion procedure settings.…”

Section: Social Interactionmentioning

confidence: 99%

Ambulatory infusion suite: pre- and post-occupancy evaluation

Shepley

Rybkowski

Aliber³

et al. 2012

Building Research & Information

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“…Having gained increasing traction in recent years as a framework for health care delivery, a client-centered care orientation incorporates client perspectives on problems and their solutions, considers client values, is collaborative, and encourages the elaboration of a shared understanding between clinician and client of problems and plans for treatment (McCormack et al, 2011). The client-centered care framework injects flexibility into the Alafia Project's service delivery system and encourages clinicians to engage their clients in a collaborative process of decision-making about their care.…”

Section: Client-centered Care Frameworkmentioning

confidence: 99%

Integrating behavioral health with medical services: Lessons from HIV care.

Farber¹,

Hodari²,

Motley³

et al. 2012

Professional Psychology: Research and Practice

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Recent trends have emerged that focus on developing strategies for integrating behavioral health services into medical care settings, prompting heightened interest in articulating specific models for integrated care. The biopsychosocial complexity of HIV disease has resulted in efforts to integrate HIV-related mental health services with medical treatment as part of an overarching continuum of care concept. Lessons learned from these efforts have the potential to contribute significantly to informing current deliberations regarding how to go about integrating mental health care with medical care in general medical settings. With the hope of contributing to the professional dialogue in this area, this article presents a detailed account of a comprehensive HIV mental health services program that is integrated with HIV/AIDS medical care. The program provides services for a traditionally underserved client population in a community-based urban setting. After elucidating the conceptual foundations of the program, key strategies for program implementation are described in detail. Finally, drawing upon the experiences and lessons learned from implementation of this integrated HIV mental health services model, the article concludes with an outline of specific implications for the evolving discussion regarding how best to integrate behavioral health services into general medical care settings. Keywords: HIV, AIDS, mental health services, services integration, health psychologyRecent years have witnessed an increasing focus on articulating ways to integrate behavioral health with primary care services (e.g., Auxier, Farley, & Seifert, 2011). Integrated care models based conceptually on a whole person perspective of health and illness (e.g., the patient centered medical home) are garnering attention both because of their clinical promise and their potential to contribute to the cost effectiveness of primary care (Runyon, 2011). As the trend toward integrated care approaches continues to unfold, there is a pressing need to elaborate specific frameworks of care. Lessons learned from the HIV/AIDS health care arena can inform these efforts, since the biopsychosocial complexity of HIV disease has long challenged HIV/AIDS providers to conceptualize care delivery in the context of a coordinated continuum of health services (Treisman & Angelino, 2004;Winiarski, 1997 MAGDALENE YONKER received her BA degree in psychology from Clark Atlanta University. She is a case manager in the Department of Psychiatry and Behavioral Sciences, Emory University School of Medicine. She specializes in case management services for individuals with co-occurring mental health concerns and chronic illness, with a focus on HIV/AIDS. SANJAY SHARMA received his MD degree from Emory University and completed a psychiatry residency in the

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Measuring patient-centered communication in cancer care: A literature review and the development of a systematic approach

Cited by 280 publications

References 71 publications

The History and Physical in Cancer Care: A Primer for the Oncology Advanced Practitioner

The History and Physical in Cancer Care: A Primer for the Oncology Advanced Practitioner

Ambulatory infusion suite: pre- and post-occupancy evaluation

Integrating behavioral health with medical services: Lessons from HIV care.

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