2017
DOI: 10.1007/978-3-319-57735-7_5
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Measuring Perceived Trust in Open Source Software Communities

Abstract: Abstract.We investigate the different aspects of measuring trust in Open Source Software (OSS) communities. In the theoretical part we review seminal works related to trust in OSS development. This investigation provides background to our empirical part where we measure trust in a community (in terms of kudo). Our efforts provide further avenues to develop trust-based measurement tools. These are helpful for academics and practitioners interesting in quantifiable traits of OSS trust.

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Cited by 6 publications
(5 citation statements)
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“…Based on merit and the earning of trust and status in the community, individuals are granted further responsibility and authority [17]. Merit correlates to the quality and quantity of the individual's contributions [11,22]. A common assumption is that these contributions are limited to technical code contributions, however, as is shown by Eckhardt et al [18], this can be a simplification.…”
Section: Governance In Oss Communitiesmentioning
confidence: 99%
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“…Based on merit and the earning of trust and status in the community, individuals are granted further responsibility and authority [17]. Merit correlates to the quality and quantity of the individual's contributions [11,22]. A common assumption is that these contributions are limited to technical code contributions, however, as is shown by Eckhardt et al [18], this can be a simplification.…”
Section: Governance In Oss Communitiesmentioning
confidence: 99%
“…Findings from the interviews regarding engagement practices align with Dahlander and Magnusson [20], in that influence in a meritocratic OSS community is built through creating a symbiotic relationship with the community. Trust and status are gained through active involvement and respecting its norms and values [22,20,32,23]. As pointed out by S9, gaining influence may be done through different types of engagements and with varying types of resources, "It's bringing code, bringing people into influence, in most projects, buying influence is not as easy to do, but you can still spend sponsorship money and port money to make sure that a project is happier or healthier for example".…”
Section: Influencing the Requirements Engineering Process In Oss Comm...mentioning
confidence: 99%
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“…A fourth theme concerns control aspects (Linåker et al 2018). If an OSS community has a meritocratic coordination process in place (Shaikh and Henfridsson 2017), influence on the development direction of the community may be gained by participating in the development and maintaining a symbiotic relationship (Linåker et al 2019a;Magnusson 2005, 2006;Butler et al 2018;Schaarschmidt et al 2015;Syeed et al 2017;Nguyen-Duc et al 2019). This may help steer the community including competitors and to manage potentially conflicting agendas (Linåker et al 2019a;West and Wood 2008;Munir et al 2016;Schaarschmidt et al 2015;Mäenpää et al 2018).…”
Section: Benefits Of Sharing Software As Ossmentioning
confidence: 99%
“…A fourth theme concerns control aspects [38]. If an OSS community has a meritocratic coordination process in place [63], influence on the development direction of the community may be gained by participating in the development and maintaining a symbiotic relationship [5,10,12,39,53,60,67]. This may help steer the community including competitors and to manage potentially conflicting agendas [39,45,50,60,76].…”
Section: Benefits Of Sharing Software As Ossmentioning
confidence: 99%