Measuring perceptual and motivational facets of computer control: the development and validation of the computing control scale

Charlton, John P.

doi:10.1016/j.chb.2004.02.027

Cited by 15 publications

(9 citation statements)

References 34 publications

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“…Fear, phobia, anxiety or apprehension (e.g. Baloğlu and Çevik 2008; Baloğlu and Çevik 2009; Barbeite and Weiss 2004;Caroll and Kendall 2002;Celik and Yesilyurt 2013;Ceyhan 2006;Ceyhan and Gürcan Namlu 2000;Charlton 2005;Corston and Colman 1996;DeYoung and Spence 2004;Durndell and Haag 2002;Dyck and Smither 1994;Erdogan 2009;Farina et al 1991;Gaudron and Vignoli 2002;Gordon et al 2003;Igbaria and Chakrabarti 1990;Igbaria and Parasuraman 1989;King, Bond, and Blandford 2002;Mitra et al 2000;Morris 1994;Okebukola and Woda 1993;Okebukola, Sumampouw, and Jegede 1992;Pope-Davis and Twing 1991;Richter, Naumann, and Horz 2010;Schottenbauer et al 2004;Schulenberg and Melton 2008;Scott and Rockwell 1997;Scott and Timmerman 2004;Susskind 2004;Todman and Day 2006;Todman and Drysdale 2004;Todman and Monaghan 1994;Tripp 2011;Venkatesh et al 2003;Wilfong 2006) can hinder the development of applied skill, as was discussed in section 2.1. Such anxiety can even affect how people react to the mere possibility of future problems, such as anticipating y2k ("year-2000") problems (Schottenbauer et al 2004).…”

Section: Emotional and Psychological Factorsmentioning

confidence: 99%

7. Computer-mediated communication competence

Bunz¹,

Montez²

2015

Communication Competence

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The chapter reviews the historical development of computer-mediated communication competence research, introducing key figures and terminology. Researchers' variations in both conceptualization and operationalization are discussed and early theoretical models are presented. The chapter continues by reviewing ten related concepts (applied skill; cognitive aspects; communication ability; demographics; emotional and psychological factors; methodology; social context; structural resources; technological context; usage experience) and recent research trends within these broader categories. After discussing the limited theory development work in the area compared to the abundance of methodologicallyoriented contributions, the chapter concludes by making recommendations for future work in the area. These include the need for more consistent terminology, as well as for more theory-based research.

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Section: Emotional and Psychological Factorsmentioning

confidence: 99%

7. Computer-mediated communication competence

Bunz¹,

Montez²

2015

Communication Competence

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“…They seek out leadership roles and opportunities where they can influence others (Burger & Cooper, 1979). High desire for control leads people to make persistent attempts to influence outcomes; they are likely to be successful in their endeavors at least some of the time (Charlton, 2005). …”

Section: Desire For Control Over Information Technology (Dcit)mentioning

confidence: 99%

“…Charlton (2005) found evidence that a high desire for control reflects motivation to control information technology. Burger (1992) posits that people with a high desire for control would be more intrinsically motivated to investigate innovative IT products just for the fun of it.…”

Section: Desire For Control Over Information Technology (Dcit)mentioning

confidence: 99%

Unraveling the Mystery of New Technology Use: An Investigation into the Interplay of Desire for Control, Computer Self-efficacy, and Personal Innovativeness

Bakke

Henry²

2015

THCI

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Abstract:In this paper, we examine how intrinsically motivated competence and autonomy (two basic psychological needs derived from self-determination theory) in concert with personal innovativeness in IT motivate individuals to try new information technologies. In a study with 202 participants we found 1) competence, operationalized as general computer self-efficacy (GCSE), and 2) autonomy, operationalized as desire for control over information technology (DCIT), to positively influence individuals' intention to use new or unfamiliar technologies. Further, we hypothesize and find evidence of an interaction effect that suggests there may be a tradeoff between these constructs. That is, individuals may be inclined to use new technologies because they perceive themselves as having high levels of ability or because they have high levels of desire; they are either competence-driven or desire-driven users. Therefore, correctly identifying potential users into the appropriate user category and providing the necessary training or control mechanisms will likely increase an individual's intention to try new and innovative IT products.

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“…This definition is consistent with other concepts of motivation, such as readiness (Moorman, ), willingness (Roberts & Maccoby, ), and desire (Petty & Cacioppo, ; Sprott, Brumbaugh, & Miyazaki, ). Notably, in this research, the definition of motivation is different from the “need for computer control” (Charlton, ), which refers to the desire to have a sufficient command of a computer system. Rather, it refers to the consumer's need to achieve the desired outcome, that is, to make a good purchase decision.…”

Section: Literature Reviewmentioning

confidence: 99%

The Match between Information Control and Motivation in the Online Context

Lin

2012

Psychology and Marketing

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E‐commerce practitioners have long tried to leverage the technological characteristics of the Internet to facilitate better information seeking and decision making by consumers online. One impressive characteristic of the Internet is that it offers users various degrees of information control on the same medium. The purpose of this study is to investigate the effects of this characteristic on consumers’ decision‐making online. It is hypothesized that, to improve quality of consumers’ decisions, the degree of information control should match the degree of motivation. The rationale is that highly motivated consumers have a strong will to search for relevant information; therefore, a high degree of information control allows them to search as much as they want and thereby improve their decision making. Low‐motivation consumers, on the other hand, are unwilling to search; hence a low degree of information control, which might push high‐quality information, would benefit them. The study employed the methodology of experiment, and involved 171 voluntary participants. The empirical results show that high‐motivation consumers make better decisions when they are given a high degree of information control, compared to when they are in a low information control condition. On the other hand, low‐motivation consumers in a low information control condition perform better than similar consumers in a high‐control condition. The results strongly support the match hypothesis of information control.

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Measuring perceptual and motivational facets of computer control: the development and validation of the computing control scale

Cited by 15 publications

References 34 publications

7. Computer-mediated communication competence

7. Computer-mediated communication competence

Unraveling the Mystery of New Technology Use: An Investigation into the Interplay of Desire for Control, Computer Self-efficacy, and Personal Innovativeness

The Match between Information Control and Motivation in the Online Context

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