2020
DOI: 10.1177/2164956120962441
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Measuring Process Capability in a Hospital by Using Lean Six Sigma Tools—A Case Study in Bangladesh

Abstract: Bangladesh’s government had been constantly conscious of its health-care system. As a result, the health-care system had seen a significant rise in quality in the past few years. The Lean Six Sigma concept is used to boost up the productivity as well as the quality of products or services. The purpose of this article was to measure the process capability in the health-care system by lean tools. In this study, we selected the dialysis unit as our investigation area where we applied the Six Sigma DMAIC (Define, … Show more

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Cited by 8 publications
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