2024
DOI: 10.1177/20552076241293926
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Measuring the impact of digitisation on NHS nurses’ time and morale: A time and motion study

Joshua Hicks,
Claire McAleer,
Mutsa Mutowo

Abstract: Objective Despite the benefits of digital transformation, many healthcare organisations still rely on manual, traditional processes to transfer clinical images and videos to electronic patient records (EPRs), consuming valuable nurse–patient-facing time. Our study aimed to outline tasks performed by nurses to traditionally transfer clinical images and videos to EPRs, assess the impact on nurses’ time and efficiency cost, and report on nurse experiences when transitioning to a digitised process. Methods Observa… Show more

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