2020
DOI: 10.14807/ijmp.v11i7.1254
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Measuring the impact of factors affecting reverse e-logistics' performance in the electronic industry in Lebanon and Syria

Abstract: Reverse e-logistics has proven to have high significance in terms of profits, customer satisfaction, competition, and performance’s efficiency. However, several firms in the Business-to-Consumer (B2C) e-commerce field, especially in developing countries such as those in the Middle East, still neglect its importance for the survival of the firm because they don’t know how to improve reverse e-logistics (REL) performance. Therefore, the objective of this article is to identify the main factors that impact revers… Show more

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Cited by 7 publications
(7 citation statements)
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“…Summarizing the different sources of literature review (Table 1), we could make a conclusion that there are two main streams, for reducing fuel consumption, which directly affect the costs of transportation: technological inventions and optimization. [9,14,17,29,40], this paper…”
Section: Literature Reviewmentioning
confidence: 93%
See 1 more Smart Citation
“…Summarizing the different sources of literature review (Table 1), we could make a conclusion that there are two main streams, for reducing fuel consumption, which directly affect the costs of transportation: technological inventions and optimization. [9,14,17,29,40], this paper…”
Section: Literature Reviewmentioning
confidence: 93%
“…Sabaitytė et al [39] analyze issues related to low-cost carriers' development in Europe. Al Majzoub et al [40] propose increased effectiveness of the logistic process using principles of e-logistics. Summarizing the different sources of literature review (Table 1), we could make a conclusion that there are two main streams, for reducing fuel consumption, which directly affect the costs of transportation: technological inventions and optimization.…”
Section: Literature Reviewmentioning
confidence: 99%
“…SCI represents the central producer's degree who works together with supply chain partners and manages both intraorganizational and inter-organizational processes to gain a competitive advantage (Flynn et al, 2010). SCI refers to strategic cooperation, knowledge sharing, joint decision-making, and system consolidation between the producers and supply chain partners, especially at the production stage (Shou et al, 2018;Al Majzoub et al, 2020). SCI is defined as the degree to which a firm works with supply chain partners to integrate material, information, and financial flows to facilitate fast and practical integration.…”
Section: Supply Chain Integrationmentioning
confidence: 99%
“…Companies should focus on improving their supply chain efficiency by employing and promoting a systematic strategy within the supply chain. The realization of the integration would allow the company's customers and suppliers to engage in the value development phase, adding new customers and vendors to the process (Beheshti et al, 2014;Meidute-Kavaliauskiene et al, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…The expansion and implementation of IT created opportunities in the global market, such as the development of e-commerce and e-logistics (Davidavičienė et al 2019). The success of the e-logistics business highly depends on the effective implementation of REL activities (Al Majzoub et al 2020). REL refers to the reverse flow of materials through the maximization of their value using online platforms (Han, Trimi 2018).…”
Section: Introductionmentioning
confidence: 99%