Measuring the impact of security, trust and privacy in information sharing: A study on social networking sites

Abstract

In the internet era, social networking websites have thrived. Computermediated communication has changed the rules of social interaction and communication. Most social networking sites, for example Orkut, Facebook, Google+ and Twitter, facilitate users with features such as online interaction, sharing of information and developing new relationships. Online interaction and sharing of personal information on social networking sites has raised new privacy concerns. This requires an exploratory study into users' behavioural intention to share information.

A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

“…Perceived privacy (Al-Sharafi et al, 2016;Colesca, 2009;Gupta and Dhami, 2015;Lean et al, 2009;Mayeh et al, 2013;Ramos et al, 2018;Ranaweera, 2016;Susanto et al, 2013) Perceived security (Al-Sharafi et al, 2016;Ponte et al, 2015;Gupta and Dhami, 2015;Mayeh et al, 2013;Normalini and Ramayah, 2017;Ramos et al, 2018;Ranaweera, 2016;Susanto et al, 2013) Social media characteristics Structural assurances (Gefen et al, 2003;Kim et al, 2009;Kim and Prabhakar, 2004;Oliveira et al, 2014;Xin et al, 2015) Information quality (Abu-Shanab, 2014;Ayyash et al, 2013;Ponte et al, 2015;Nicolaou and McKnight, 2006;Ranaweera, 2016;Wang, 2017;Weerakkody et al, 2016) Perceived ease of use (Al-Sharafi et al, 2017;Alsaghier and Hussain, 2012;Ayyash et al, 2013;Belanche et al, 2012;Gefen et al, 2003;Ramos et al, 2018) Perceived usefulness (Alsaghier and Hussain, 2012;Ayyash et al, 2013) A model has been proposed to provide a holistic view on the antecedents of citizens' trust in using social media for e-government services as illustrated in Fig 4. The model also reflects the influence of trust towards citizens' intention to use social media for egovernment services. Antecedents of trust in Fig 4 represent the group of factors that can influence citizens' trust in using ...…”

“…Perceived risk is more complicated in the context of using social media-based services of e-government because social media platforms are managed by third parties which are beyond the control of government organizations (Mergel, 2013). Perceived security and perceived privacy have been mentioned the most significant risk factors that may influence citizens to trust in adoption of online services (Gupta and Dhami, 2015;Khan et al, 2018a;Mayeh et al, 2013;Ranaweera, 2016) and thus are considered to be investigated in this study.…”

Strategic Communication and Social Network Influence: The Methods of Psychological Manipulations in Cyberspace and the Suggestion for Its Prevention

“…The goal of operation of influence is to achieve an impact on the target group audience, which consequently implies the power position of a side which leads the operation. One way of influencing toward a change of attitudes and forming the opinion of the target group, which is applied in the operations of influence, is the dissemination of information and data, messaging and knowledge exchange (Gupta & Dhami, 2015).…”

The Role of Social Networks in Online Marketing and Measurement of Their Effectiveness – The Case Study

“…[12] [14] E-marketing. E-marketing or electronic-marketing is the "selling" e-commerce site and involves communication, sales promotion and sales of goods and services through the Internet.…”