“…In other studies (e.g., Belas, Kocisova, & Gavurova, 2019;Rahman, Ashraf, Zheng, & Begum, 2017), the examination involves variables from more than one category. Regarding studies on the Canadian banking industry, most focus on technical efficiency (e.g., Paradi, Min, & Yang, 2015;, and comparison with a handful of countries (e.g., Ghaeli, 2019;Xiang, Shamsuddin, & Worthington, 2015). In addition, a few (e.g., Asmild, Paradi, Aggarwall, & Schaffnit, 2004;Parsons, Gotlieb, & Denny, 1993) examined the industry's productivity.…”