Measuring the ROI of software process improvement

Solingen, Rini van

doi:10.1109/ms.2004.1293070

Cited by 72 publications

(59 citation statements)

References 10 publications

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“…One study explicitly reported improved overall organizational performance (McGarry and Decker 2002). There are a number of papers that generalize from both case studies in literature and additional case studies, to aggregate overall statistics, such as average return on investment (Gibson et al 2006;Solingen 2004;Goldenson et al 1999;Krasner 2001). However, these papers recognize that case studies in particular suffer from a selection bias, as most case studies tend to be success stories (Gibson et al 2006).…”

Section: Bpm Maturitymentioning

confidence: 99%

Properties that influence business process management maturity and its effect on organizational performance

2015

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BPM maturity is a measure to evaluate how professionally an organization manages its business processes. Previous research provides evidence that higher BPM maturity leads to better performance of processes and of the organization as a whole. It also claims that different organizations should strive for different levels of maturity, depending on their properties. This paper presents an empirical investigation of these claims, based on a sample of 120 organizations and looking at a selection of organizational properties. Our results reveal that higher BPM maturity contributes to better performance, but only up to a point. Interestingly, it contradicts the popular belief that higher innovativeness is associated with lower BPM maturity, rather showing that higher innovativeness is associated with higher BPM maturity. In addition, the paper shows that companies in different regions have a different level of BPM maturity. These findings can be used as a benchmark and a motivation for organizations to increase their BPM maturity.

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Section: Bpm Maturitymentioning

confidence: 99%

Properties that influence business process management maturity and its effect on organizational performance

2015

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“…Recent research in value-based software engineering has also sought to model various engineering activities. Return On Investment (ROI) models, which calculate the benefit return of a given investment [43], provide one such approach, supporting systematic, software business value analysis [4,38,54].…”

Section: Prior Work On Economic Modelsmentioning

confidence: 99%

The Effects of Time Constraints on Test Case Prioritization: A Series of Controlled Experiments

Mirarab

Tahvildari

et al. 2010

IIEEE Trans. Software Eng.

140

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Regression testing is an expensive process used to validate modified software. Test case prioritization techniques improve the cost-effectiveness of regression testing by ordering test cases such that those that are more important are run earlier in the testing process. Many prioritization techniques have been proposed and evidence shows that they can be beneficial. It has been suggested, however, that the time constraints that can be imposed on regression testing by various software development processes can strongly affect the behavior of prioritization techniques. If this is correct, a better understanding of the effects of time constraints could lead to improved prioritization techniques, and improved maintenance and testing processes. We therefore conducted a series of experiments to assess the effects of time constraints on the costs and benefits of prioritization techniques. Our first experiment manipulates time constraint levels and shows that time constraints do play a significant role in determining both the cost-effectiveness of prioritization and the relative cost-benefit tradeoffs among techniques. Our second experiment replicates the first experiment, controlling for several threats to validity including numbers of faults present, and shows that the results generalize to this wider context. Our third experiment manipulates the numbers of faults present in programs to examine the effects of faultiness levels on prioritization, and shows that faultiness level affects the relative costeffectiveness of prioritization techniques. Taken together, these results have several implications for test engineers wishing to cost-effectively regression test their software systems. These include suggestions about when and when not to prioritize, what techniques to employ, and how differences in testing processes may relate to prioritization cost-effectiveness.

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“…The different groups and their roles/tasks are presented in Figure 3. Moreover, by having a general overview of all the affected processes and stakeholder groups, it is easier to identify the possible costs and benefits [24] which can be achieved by this type oftechnology.…”

Section: Eldm the It Productivity Paradox And The Return On Eidm Inmentioning

confidence: 99%

Enterprise Identity Management

Royer

2008

The Future of Identity in the Information Society

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Abstract. When introducing enterprise identity management systems (ElMS), organisations have to face various costs for the planning, the implementation, and the operation of such systems. Besides the technological issues, it is important that organisational aspects are incorporated into the development of an enterprise identity management (EldM) solution as well. Indeed, without a proper assessment of the costs and the organisational settings (e.g. stakeholders, processes), companies will not see the benefit for introducing EldM into their IT infrastructure and their business processes. This paper proposes initial ideas for a generic approach for assessing the value of investing in the introduction of ElMS (Type 1 IMS), which can be used for decision support purposes and the planning phase. Furthermore, the organisational aspects are discussed and possible solutions for integrating all relevant parties into the planning process are presented.

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Measuring the ROI of software process improvement

Cited by 72 publications

References 10 publications

Properties that influence business process management maturity and its effect on organizational performance

Properties that influence business process management maturity and its effect on organizational performance

The Effects of Time Constraints on Test Case Prioritization: A Series of Controlled Experiments

Enterprise Identity Management

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