Measuring the User Experience

Santoso, Harry Budi; Schrepp, Martin; Isal, R. Yugo Kartono; Utom, Andika Yudha; Priyogi, Bilih

doi:10.9743/jeo.2016.1.5

Cited by 89 publications

(69 citation statements)

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“…In conclusion, augmented reality technology creates preconditions to develop promotional, experiential, relational, and entertainment value (Davidavičienė et al, 2019). However, scientists and business practitioners are still debating how to best assess the value of augmented reality to the consumer and their experience, what research methods and evaluation criteria to apply (Davidavičienė et al, 2019;Dey et al, 2016;Dhir et al, 2013;Dünser & Billinghurst, 2011;Santoso et al, 2016;Sekhavat, 2016). Researchers emphasize that augmented reality solutions are very diverse and heterogeneous and that there is no universal assessment tool that is appropriate for evaluation of all augmented reality platforms.…”

Section: Literature Reviewmentioning

confidence: 99%

“…There is also no consensus on the concept of user experience in the context of augmented reality (Dhir et al, 2013;Sekhavat, 2016). Scientists note that user experience is associated with subjective consumer feelings about the product (service) being used (Davidavičienė et al, 2019;Santoso et al, 2016). Thus, it is challenging to evaluate user experience expectations of augmented reality technology (Dhir et al, 2013) due to the change of experience over time.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The research employed such methods as scoping scientific literature review, expert evaluation, and user experience questionnaire. The latter method is chosen because it enables to analyze the user experience in a more comprehensive way by using different scales of object attributes in terms of evaluation aspects such as attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty (Davidavičienė et al, 2019;Santoso et al, 2016;Wang et al, 2015). Two augmented reality commercial applications that were active during the research were selected for the study: Inkhunter (a mobile application that tests virtual tattoos using augmented reality) and Arilyn (a mobile application that presents the visual story of a product by Kalnapilis).…”

Section: Introductionmentioning

confidence: 99%

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Evaluation of User Experience in Augmented Reality Mobile Applications

Davidavičienė

Raudeliūnienė

Viršilaitė

2020

Journal of Business Economics and Management

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Globalization, technological development and a dynamic business environment influence the change of customer information demands. It becomes vital for organizations to find out the customer demand change and discover technological solutions to satisfy these demands. One of these technologies is augmented reality, which connects real and digital environments by expanding it with digitally coded information which is decoded by using a specific device. As this type of technology enables the changing information needs of customers to be met faster, organizations are increasingly using these technological solutions to achieve a variety of purposes: to position products innovatively, increase product awareness, create added value for the customer, increase sales. However, organizations often face the challenge of evaluating commercial augmented reality mobile applications in user experience. A two-case study has been selected to evaluate the user experience of augmented reality commercial mobile applications and provide recommendations for their development to address this issue. In this research, such methods as scoping scientific literature review, expert evaluation, and user experience questionnaire method were used. The study has identified the main factors influencing the positive user experience: the explicit purpose of the application, easy to use and learn, smooth operation, imaginative information presentation, and interactivity.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Evaluation of User Experience in Augmented Reality Mobile Applications

Davidavičienė

Raudeliūnienė

Viršilaitė

2020

Journal of Business Economics and Management

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“…The survey covered items regarding the perspectives of the students on the task itself (e.g., attractiveness and stimulation scales) and the system used (or non-task; e.g., perspicuity scale). The questionnaire scales were adopted from the User Experience Questionnaire, an Indonesian version (Laugwitz et al 2008;Santoso et al 2016). Since the aim of the study was to examine the perceptions of the students on every stage of the study approach, only three representative items were selected which were repeated for each stage (Fig.…”

Section: Questionnairementioning

confidence: 99%

Collaborative concept mapping with reciprocal kit-build: a practical use in linear algebra course

Sadita

Hirashima

Hayashi

et al. 2020

RPTEL

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The design of interactions among peers plays a key role in collaborative learning. Various strategies have been applied to assist learners in collaborating and creating a continuous effort to construct and maintain shared knowledge, such as utilizing a concept map as a representational tool during discourse. Some previous studies have revealed its positive effect on both the learning achievements and the attitudes of the students. A strategy for improving the quality of explanation of the students during collaborative concept mapping is to enable them to externalize their thinking in their private spaces beforehand. However, students may face difficulties when they need to integrate their individual propositions with the group concept map. This study employs the reciprocal kit-build (RKB) approach to help students externalize their ideas, understand and clarify their partners' perspectives, integrating with their comprehension, hoping they can construct a high-quality collaborative product. The study is conducted in a linear algebra class in an Indonesian university. The effect of the RKB as learning activities on the group outcomes is evaluated. How students change their propositions, from the individual to the collaborative phase, following the visualization of the difference map provided by the RKB system is also presented. Perceptions of the students during these activities are examined to measure the effectiveness of the approach from the viewpoints of the participants. The findings convey that the RKB is promising for learning in a collaborative context despite some limitations in the practical classroom experimental settings.

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“…This study modifies the scale to provide Indonesian version of it. To increase the content validity, this study applies three steps: back translation [29] that consists of forward translation and backward translation [30], preliminary test, and field test [28]. After being translated, a target population review to improve the suitability of the instrument and ensure that this instrument can easily be understood by the observed population [31] is applied.…”

Section: Instructor Characteristics Consists Of Four Indicators Namementioning

confidence: 99%

Indonesian version of FASER LX scale to measure Learner Experience: A validation study

Fatimah

Irwansyah

2020

E3S Web Conf.

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This study aims to test and validate the FASER LX Scale, an instrument developed to measure e-learning learner experience. Online survey to 365 respondents selected randomly form Komunitas Guru Belajar, a virtual learning community in Indonesia was applied. Statistical analysis was firstly performed by optimizing Confirmatory Factor Analysis to confirm the compatibility between factor structure from existing data and its model specification as proposed in the previous research. Result of CFA showed that model fit criterion is failed to achieve. So, the five dimensions model of learner experience cannot be confirmed. Thus, an additional EFA was conducted to find the underlying factor structure in the existing data. EFA revealed a 32-item, 5-factor structure solution which proven to be valid and reliable. Further analysis of this finding stated that this instrument successfully explained 61,239% of total variance. This study recommends the use of this instrument to measure learner experience in order to evaluate e-learning program as one of the alternative way to support SDGs good education mission.

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Measuring the User Experience

Cited by 89 publications

References 0 publications

Evaluation of User Experience in Augmented Reality Mobile Applications

Evaluation of User Experience in Augmented Reality Mobile Applications

Collaborative concept mapping with reciprocal kit-build: a practical use in linear algebra course

Indonesian version of FASER LX scale to measure Learner Experience: A validation study

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