“…More generally, promoting availability and use of mental health services on an ongoing basis-from counseling to substance addiction services-will foster a higher baseline level of mental hygiene, and thus greater resilience if disaster strikes. In addition, an open and transparent organizational culture at the hospital level can foster a sense of community and connectedness that can help prevent and decrease levels of vicarious trauma (Brondolo, Wellington, Brady, Libby, & Brondolo, 2008). Numerous studies have found that organizational factors (processes, characteristics, climate) are the most important predictors of first responder well-being and stress, rising above exposure to traumatic incidents (Burke & Paton, 2006;Paton, Violanti, & Smith, 2003).…”