To address Cu(II) and Cr(VI) water pollution, a carbonized zeolite/chitosan (C-ZLCH) composite adsorbent was produced via pyrolysis at 500 °C for two hours. C-ZLCH was characterized using scanning electron microscopy (SEM), energy-dispersive spectroscopy (EDS), Fourier transform infrared spectroscopy (FTIR), dynamic light scattering (DLS), and zeta potential measurements. The batch experiments were performed by varying the initial pH, concentration, and contact time. The optimal pH values for Cu(II) and Cr(VI) were 8.1 and 9.6, respectively. The highest adsorption capacities for Cu(II) and Cr(VI) were 111.35 mg/g at 60 min and 104.75 mg/g at 90 min, respectively. The effects of chemicals such as sodium (Na+), glucose, ammonium (NH4+), and acid red 88 (AR88) were also studied. Statistical analysis showed that sodium had no significant effect on Cu(II) removal, in contrast to Cr(VI) removal. However, there was a significant effect of the presence of glucose, ammonium, and AR88 on both Cu(II) and Cr(VI) removal. The adsorption isotherm and kinetic models were fitted using Langmuir and pseudo-second-order models for Cu(II) and Cr(VI), respectively.