2021
DOI: 10.1177/01708406211040215
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Mechanisms and Dynamics in the Interplay of Trust and Distrust: Insights from project-based collaboration

Abstract: Trust and distrust are two distinct organizing principles that play a critical role in interorganizational projects where highly interdependent organizations collaborate to build tailor-made and technologically-complex solutions. Whereas an emerging body of research has debated the conceptual distinction between trust and distrust, this paper emphasizes the processual nature of trusting and distrusting and the interplay between them. Drawing upon insights from project-based collaboration in a complex products … Show more

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Cited by 24 publications
(6 citation statements)
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“…not talking about their problems or feelings; Lopez, 2006), while clients do not necessarily have an expectation for companionship. In these more ‘professional interactions’, elements of distrust between parties might even play a critical role in counteracting some of the undesirable consequences of trust seen in this study (Kostis, Bengtsson, & Näsholm, 2021). One would therefore expect carer–client relationships to develop in a different manner from those seen in this study, and future research might explore these different care settings.…”
Section: Discussionmentioning
confidence: 88%
“…not talking about their problems or feelings; Lopez, 2006), while clients do not necessarily have an expectation for companionship. In these more ‘professional interactions’, elements of distrust between parties might even play a critical role in counteracting some of the undesirable consequences of trust seen in this study (Kostis, Bengtsson, & Näsholm, 2021). One would therefore expect carer–client relationships to develop in a different manner from those seen in this study, and future research might explore these different care settings.…”
Section: Discussionmentioning
confidence: 88%
“…Workplace bullying is found significantly negatively related to the relational contract, which, in turn, leads to high knowledge hiding behavior. This indicates that organizations must prohibit the appearance of bullying to safeguard the RPCB; if the breach has happened, then, organizations should try to rebuild it for effective organizational functioning (Kostis et al , 2021).…”
Section: Discussionmentioning
confidence: 99%
“…One of the key competencies in 21 st -century education is collaboration (Castañer & Oliveira, 2020;Sholikha & Fitrayati, 2021). Collaboration involves a form of constructive social interaction in solving a problem collectively, making the success of collaboration heavily dependent on the quality of various knowledge, responsibilities, and trust that emerge within the group (Cravens et al, 2022;Kostis et al, 2022). In this context, students learn from each other's experiences and knowledge, thus enabling them to develop critical thinking, creativity, and communication skills (Conklin, 2013;Devi et al, 2023).…”
Section: Introductionmentioning
confidence: 99%