Mediating Effects of Job Satisfaction in the Relationship Between Emotional Intelligence and Organisational Performance

Chin, Tan‐Chyuan; Yusof, Rosmelisa

doi:10.1166/asl.2017.9986

Cited by 2 publications

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Section: Discussionmentioning

confidence: 99%

“…In this case, job satisfaction becomes an important factor to consider in an effort to improve employee performance. Job satisfaction is a powerful motivator that can influence the relationship between emotional intelligence and performance (Chin and Yusof, 2017;Schlaegel et al, 2020). Physicians are expected to have good acceptance and emotional control over how they deal with changes by optimizing the aspects of job satisfaction.…”

Section: Discussionmentioning

confidence: 99%

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The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction

Alwali

Alwali²

2022

LODJ

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PurposeThis paper examines the effect of job satisfaction on job performance among physicians in Iraq's public hospitals. It also determines the mediating role of job satisfaction on the relationship between emotional intelligence and job performance. It further unveils the mediating role of job satisfaction on the nexus between transformational leadership and job performance. As physicians form the bulk of health-care professionals, their performance at work is crucial in determining patient satisfaction regarding care quality.Design/methodology/approachA quantitative approach with structural equation modelling via partial least squares (PLS-SEM) and bootstrapping estimation was used to test the hypotheses developed. A total of 157 responses were utilized in the data analysis.FindingsEvidence from the study indicates that job satisfaction has a positive relationship with job performance. The study also provides evidence that job satisfaction plays a positive mediating role in the relationship between emotional intelligence and job performance. Similarly, job satisfaction has a positive mediating effect on the nexus between transformational leadership and job performance among physicians in Iraq's public hospitals.Originality/valueTo the best of the authors' knowledge, this is the first study to investigate the relationship between physician job satisfaction and job performance in Iraqi public hospitals. Studies using Eastern samples are scarce, so the findings of this study will add to the body of knowledge from a cross-cultural standpoint.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction

Alwali

Alwali²

2022

LODJ

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“…Singh argued that executives with higher intrinsic interpersonal competence (including learning ability, conceptual ability, relational ability, action ability, spiritual intelligence) exhibit higher levels of job performance in the Indian public sector manufacturing industry [98]. Chin and Yusof mainly focused on how to improve employees' emotional intelligence to improve job satisfaction and how it has an impact on enterprise performance [82]. They conducted an intermediary role of emotional intelligence to achieve a performance improvement and revealed how emotional intelligence acts as a bridge between employee satisfaction and enterprise performance.…”

Section: Improving Organizational Performance Approachesmentioning

confidence: 99%

“…The development of AI technology has driven the application of various evaluation tools in project management, and this phase focuses more on optimizing and analyzing various existing processes and frameworks using AI techniques. From 2017 to 2018, in project management, especially in the issue of people and organizations, research began to focus on exploring the impact of people's emotions and feelings on project performance [82][83][84]. Organizational justice, as an important indicator affecting employee emotions, is considered in the scope of project management performance.…”

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confidence: 99%

The Impact of Artificial Intelligence on Organizational Justice and Project Performance: A Systematic Literature and Science Mapping Review

Zhang,

Antwi-Afari,

Zhang

et al. 2024

Buildings

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By adopting a systematic literature and science mapping review, this paper aims to explore the impact of artificial intelligence (AI) on organizational justice and project performance. A total of 47 bibliographic records from the Scopus database were analyzed. The results revealed the annual publication trends of research articles and relevant peer-reviewed journals in the studied domain. It was found that while AI technology has made significant progress in several fields, its application areas in project management and organizational justice are still relatively low. Moreover, it objectively discussed the co-occurrence analysis of keywords, co-authors, countries/regions, and documents in the fields, revealing the current research topics. The main research topics include the (1) AI’s influence on organizational justice, decision analysis, and digital transformation, (2) fostering organizational justice and AI’s role in enhancing project performance, and (3) improving organizational performance approaches. Furthermore, this paper proposed research gaps and future research directions, including (1) advancing business intelligence strategies, (2) unlocking AI technology potential on organizational justice and project performance, (3) the adaption of cultural, diversity, environmental, and social factors, (4) the impact of AI on complex and challenging leadership styles, and (5) developing a comprehensive understanding of the agile framework. The findings of this paper could contribute to a better understanding of how AI shapes project/construction management and organizational justice, providing practical solutions for innovative development for researchers and policymakers.

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Mediating Effects of Job Satisfaction in the Relationship Between Emotional Intelligence and Organisational Performance

Cited by 2 publications

References 0 publications

The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction

The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction

The Impact of Artificial Intelligence on Organizational Justice and Project Performance: A Systematic Literature and Science Mapping Review

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