“…114-115) have also stated that a mediator should be impartial, trustworthy, flexible, creative, patient, able to understand different perspectives, able to analyze problems and discover key points, most importantly able to balance training, knowledge, judgment and intuition and a good listener. Also, researchers state that, building rapport (Crawley & Graham, 2002;Goldberg, 2005), being reliable (Goldberg, 2005;Goldberg, Sander and Rogers, 1992;Monagan & James, 2010;Sandu, 2013;Zaleniene & Tvaronaviciene, 2010), neutral (Astor, 2007;Cloke, 2002;Sandu, 2013;Cooley, 2006;Rahman, 2012;Weinstein, 2001); confidentiality (Meyer, Farrell, Northup, & Plybon, 2000;Murray, 2011;Moore, 2014;Rahman, 2012;Sandu, 2013;Shapira, 2016), optimism (Curtis, 2015;Sandu, 2013;Boulle, Colatrella and Piccihioni, 2008), communication skills (Alikılıç, 2017;Collins, 2005;Meierding, 2004), listening skills (Collins, 2005;Diaz, 2007;Frenkel & Stark, 2018;Meierding, 2004;Rhizome, 2010), empathy (Collins, 2005;Curtis, 2015;Duffy, 2010;Goldberg, 2005;Gordon, 2015;Meierding, 2004;Isenhart & Spangle, 2000) are very important for a mediator.…”