An important means to reduce medical errors between the dermatology office and the dermatopathology lab is to improve communication. The dermatology office and the dermatopathology laboratory being as meticulous as possible, another way to reduce medical errors is to improve communication between them. Understanding laboratory needs and limitations is of paramount importance. The dermatology office can improve patient care, as well as lower the likelihood of malpractice lawsuits, by routinely calling the dermatopathology laboratory when guidance is needed regarding optimal biopsy type and location, by informing the dermatopathologist of pertinent clinical information, and by calling to question results that do not ''make sense'' or match the clinical impression at the time of biopsy.M edical errors could be reduced if the dermatology office and the dermatopathology laboratory worked together more closely. In 2004, Lydiatt analyzed 99 cases for allegations of negligence to diagnose skin cancer; the results showed that ''misdiagnosis'' and ''failure to diagnose'' accounted for 20% and 54% of the claims made, respectively. In a different study, issues surrounding melanoma were the second most common cause of malpractice litigation; the misdiagnosis of melanoma was found to account for 13% of all malpractice claims from 1995 to 2001(Crowson, 2006. A close relationship between the dermatology office and the laboratory may enable a reduction of such claims. Opportunities for improved communication are described in the following sections.
DISCREPANCIES IN CLINICAL IMPRESSION AND LABORATORY RESULTSIf melanoma is suspected clinically but the final pathology report indicates that the lesion is a verruca vulgaris, the dermatopathologist should be called. Perhaps the wrong diagnosis was recorded. If a lesion clinically resembled psoriasis yet the pathology report erroneously states that the lesion is a basal cell carcinoma, perhaps there was a transcription or laboratory error. A telephone call is encouraged because it can prevent serious errors from affecting the patient. If the dermatology office does not voice this concern to the dermatopathologist, the patient may be treated for a carcinoma instead of psoriasis. Situations like these are very uncommon, but if the dermatology office was more aware of the possibility of such errors, a simple telephone call could prevent them.