2011
DOI: 10.2139/ssrn.1915798
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Meeting Expectations: A Role-Theoretic Perspective on Reputation

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Cited by 20 publications
(39 citation statements)
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“…Lange et al (2011) argued that organizational reputation is informed by observer's familiarity with the firm, the beliefs about what to expect from the firm in the future, and a generalized impression of favorability. The importance of a reputation may vary across audiences, however (Jensen, Kim, & Kim, 2012). Indeed, recent work on the topic argues that a given reputation is both attribute specific and audience specific (Jensen et al, 2012).…”
Section: The Direction and Importance Of An Actor's Reputation To A Gmentioning
confidence: 99%
See 4 more Smart Citations
“…Lange et al (2011) argued that organizational reputation is informed by observer's familiarity with the firm, the beliefs about what to expect from the firm in the future, and a generalized impression of favorability. The importance of a reputation may vary across audiences, however (Jensen, Kim, & Kim, 2012). Indeed, recent work on the topic argues that a given reputation is both attribute specific and audience specific (Jensen et al, 2012).…”
Section: The Direction and Importance Of An Actor's Reputation To A Gmentioning
confidence: 99%
“…The importance of a reputation may vary across audiences, however (Jensen, Kim, & Kim, 2012). Indeed, recent work on the topic argues that a given reputation is both attribute specific and audience specific (Jensen et al, 2012). For instance, Wal-Mart's reputation regarding the attribute of low prices will have little influence on how labor groups evaluate the firm in terms of how it treats its employees.…”
Section: The Direction and Importance Of An Actor's Reputation To A Gmentioning
confidence: 99%
See 3 more Smart Citations