Meeting the Needs of the End User

End users and chemical information

“…Several other industrial end-user training programs have been described recently11-15 as well as one vendor program. 16 Results described varied, but all authors felt they were responding to local needs of customers, and everyone involved seemed to derive benefits from the process. End-users were perceived to require a realistic view of their own information needs and self-motivation both to be trained initially and to continue to search after training.…”