1957
DOI: 10.2307/2520062
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Members' Attitudes toward the Shop Steward

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“…Further, this has been true for a number of years. For example, a study by Miller and Rosen (1957) over fifty years ago found that the most important determinant of whether union members were satisfied with their stewards was the stewards' performance in the grievance‐handling area. Schuler and Robertson (1983) surveyed eighty‐six shop stewards to determine how they allocated their time.…”
mentioning
confidence: 99%
“…Further, this has been true for a number of years. For example, a study by Miller and Rosen (1957) over fifty years ago found that the most important determinant of whether union members were satisfied with their stewards was the stewards' performance in the grievance‐handling area. Schuler and Robertson (1983) surveyed eighty‐six shop stewards to determine how they allocated their time.…”
mentioning
confidence: 99%