Memory through Design: Supporting Cultural Identity for Immigrants through a Paper-Based Home Drafting Tool

Upon arrival to a host community, refugees and asylum seekers face immense challenges to rebuild their social capital that is critical in the process of their resettlement. Developing a holistic understanding of these challenges can provide significant opportunities to inform designers and services providers working with this demography. We adopt the lens of social capital coupled with an inquiry into the heterogeneity of refugees and asylum seekers to gain a holistic understanding of various challenges that they with. We accordingly present a conceptual framework that has been iteratively built based on our four years of engagement with refugee communities. The framework highlights three important aspects: cultural backdrops, displacement-related stressors, and social resources in the host community. We offer several implications for technology design, policies, and the theory of social capital that can support members from these communities in their resettlement.

Section: Nostalgic Recollectionsmentioning

confidence: 99%

Towards a Conceptual Framework for Understanding the Challenges in Refugee Re-settlement

Almohammed

Talhouk

Vyas

2022

“…In CSCW, a large body of literature has examined the terms of identity. In individual level, scholars have highlighted the significant roles of identity in influencing users' adoption, use and engagement in specific technologies [6,44,45,50]. Sun et al [50], for instance, explore senior's identity and argue that exact senior identity is vital for understanding senior's technology use and adoption and better designing for them.…”

Section: Identitymentioning

confidence: 99%

“…Sun et al [50], for instance, explore senior's identity and argue that exact senior identity is vital for understanding senior's technology use and adoption and better designing for them. Sabile et al [44] highlight the significant role of immigrants' cultural identity and suggest CSCW communities pay more attention to explore how to support it. In collective level, scholars have well-documented the proper applications of identity could greatly motivate crowds' acceptance, consistent engagement and contributions to CSCW platforms, and increase the sustainability of platforms [19,42,47,49].…”

Section: Identitymentioning

confidence: 99%

Investigating Crowdworkers' Identify, Perception and Practices in Micro-Task Crowdsourcing

Sun

Yang

et al. 2022

Crowdsourcing is rapidly gaining popularity among academic and business communities. Yet, our understanding of this work way is still in its incipient stage, in particular regarding the increasingly large and diverse crowdworkers. As such, we aim to understand crowdworkers' perception and experience to themselves and their work from their own perspective. We explore this by a mix-methods study of crowdworkers in Ali, one of prominent micro-task crowdsourcing platforms in China. Our findings highlight crowdworker in Ali is not only a coded name, but also an identity with some positive attitudes and beliefs towards work and life. In particular, this identity provides many socio-psychological benefits for crowdworkers, which further contributes to their consistent engagement in Ali and proactive practices to improve crowdworker communities and Ali platform collaboratively. We according suggest that taking crowdworker identity as a lens for crowdsourcing research, and turning attention towards construction and expressions of crowdworkers' identity and values in their own context.

“…In the feld of HCI and social computing, current research related to immigration tends to focus on newcomers' immediate needs [12,13,30] while paying less attention to settled migrants' long-term needs. For an exception, see Sabie et al [67]. For instance, HCI scholars have investigated topics that include newcomers' wellbeing [12,77], adaptation challenges [2], and information access [16,42,66].…”

Section: Icts and Immigrationmentioning

confidence: 99%

“…As a gamer, he is active in several WeChat gaming groups. Last December, when the community spread of COVID-19 in the region was rampant, he used the application to the persistent challenges for settled immigrants 6 regarding long-term integration [67,68]. Little is known about how Chinese diasporic communities use ICTs as they navigate U.S. society, or the role that non-Western ICTs such as WeChat play in this process.…”

Section: Introductionmentioning

confidence: 99%

The Chinese Diaspora and The Attempted WeChat Ban: Platform Precarity, Anticipated Impacts, and Infrastructural Migration

Zhang¹,

Haimson²,

Michaelanne³

2022

In August 2020, the U.S. President issued an executive order to ban the Chinese-based social platform WeChat, alleging that WeChat posed a national security risk. WeChat is a vital application for Chinese diasporic communities in the United States. The ban's status was uncertain for several months before it was temporarily halted and later revoked in 2021. Through interviews with 15 WeChat users and online participant observation, this study examines the anticipated impacts of the potential WeChat ban and participants' reactions. We find that participants described negative consequences of the potential ban, including adverse network and economic effects and disruption of community-building efforts. We also find that many participants considered WeChat to be critical infrastructure in the United States, as it has become an indispensable part of their daily lives. To frame participants' experiences, we introduce the concept of infrastructural migration-the process of users relocating to another digital media service that embodies the properties and functions of infrastructure or moving to an assemblage of different applications that meet their infrastructural needs separately. We then discuss implications for designing for infrastructural migration and future considerations for HCI research with diasporic communities.