2021
DOI: 10.1007/978-3-658-34324-8_10
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Menschengerechte Gestaltung von KI bei Dienstleistungsarbeit

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Cited by 2 publications
(2 citation statements)
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“…For the successful implementation of ethical aspects in the use of AI in practice, the triad -technology, work, and individual -must be considered (Zirnig et al, 2021). This model makes it possible to gain a holistic and human perspective on the implications of AI at work.…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…For the successful implementation of ethical aspects in the use of AI in practice, the triad -technology, work, and individual -must be considered (Zirnig et al, 2021). This model makes it possible to gain a holistic and human perspective on the implications of AI at work.…”
Section: Literature Reviewmentioning
confidence: 99%
“…This means considering the application of AI at the individual level (Stahl et al, 2021), which relates to the concept of psychological ownership, whereby participatory design and decisionmaking processes promote a feeling of personal involvement and control among employees (Kot et al, 2021). Moreover, a participatory approach can help workers to identify with their work if the work is perceived holistically -that is, if the work is meaningful to them and they receive feedback (Zirnig et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%