Mental Workload and Job Satisfaction in Healthcare Workers: The Moderating Role of Job Control

Rostami, Fatemeh; Pouya, Amin Babaei; Teimori-Boghsani, Gholamheidar; Jahangirimehr, Azam; Mehri, Zahra; Feiz-Arefi, Maryam

doi:10.3389/fpubh.2021.683388

Cited by 33 publications

(23 citation statements)

References 39 publications

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“…As a result of the pandemic, primary care administrative staff have been exposed to changes, uncertainty, and a heavy workload, perhaps without sufficient support to handle this type of situation and with less control over their job conditions than other professional categories. 55 On the contrary, female doctors experienced less psychological distress than other occupations, possibly due to skills and experience in managing and coping with situations of complexity and uncertainty inherent to medical practice. 56 The association between the existence of previous mental disorders and the current presence of any mental disorder was particularly strong, being comparable in both genders.…”

Section: Comparison With Existing Literaturementioning

confidence: 99%

Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study

et al. 2022

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Background The COVID-19 pandemic has had a major impact on mental health of healthcare workers. However, studies in primary care workers are scarce. Aim To investigate the prevalence and associated factors of psychological distress in primary care workers during the first COVID-19 outbreak. Design and setting A multicenter, cross-sectional, web-based survey conducted in primary healthcare workers in Spain, between May and September 2020. Method Healthcare workers were invited to complete a survey to evaluate sociodemographic and work-related characteristics, infection status and exposure to COVID-19 infected patients, resilience (Connor-Davidson Resilience Scale), in addition to being screened for common mental disorders (depression, anxiety disorders, post-traumatic stress disorder, panic attack and substance use disorder). Positive screening for any of the aforementioned disorders was analyzed globally defining it as "any current mental disorder". Results A total of 2,928 primary care professionals participated in the survey. Of them, 43.7% (CI95%:41.9– 45.4) tested positive for a mental disorder. Being a woman (OR:1.61; 95%CI:1.25–2.06), previous mental disorders (OR:2.58; 95%CI: 2.15–3.10), greater occupational exposure to COVID-19 patients (OR:2.63; 95%CI:1.98–3.51), being a woman with children or dependents under their care (respectively, OR:1.35; 95%CI:1.04-1.76; and OR:1.59; 95%CI:1.20-2.11), or an administrative job (OR:2.24; 95%CI:1.66–3.03) were associated with a higher risk of any current mental disorder. Personal resilience was shown to be a protective factor. Conclusion Almost half of primary care workers showed significant psychological distress. Establishing support strategies for mental health of primary care workers is necessary, by designing psychological support and resilience-building interventions based on the identified risk factors.

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Section: Comparison With Existing Literaturementioning

confidence: 99%

Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study

et al. 2022

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“…As demonstrated, the potential for increased workload was directly associated with female health professionals, even after examining the current association between the gender of health professionals when determining the workload, especially in terms of mental and physical demands, total workload and frustration. Some studies in the literature corroborate this evidence and could work with the re-construction of a division of labor according to health workers’ gender [ 51 , 52 ] to increase workloads and the specificity of PHC workers.…”

Section: Discussionmentioning

confidence: 83%

Domains of Physical and Mental Workload in Health Work and Unpaid Domestic Work by Gender Division: A Study with Primary Health Care Workers in Brazil

Cézar-Vaz

Xavier

Bonow

et al. 2022

IJERPH

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Various studies indicate that workload metrics can be used to assess inequities in the division of labor according to gender and in the mental health of health care professionals. In most studies, the workload is portrayed in a way that does not integrate the different fields of work, that is, work in health services and unpaid domestic work. The objective was to determine the effects of the workload domains of health work and unpaid domestic work according to the gender division of health professionals working in primary health care (PHC), and to analyze the workload as an inducer of anxiety disorders and episodes of depression. This cross-sectional study consisted of 342 health care professionals recruited for interview at primary health care units in the extreme south of Rio Grande do Sul, Brazil. Sociodemographic and occupational variables, workload in PHC and unpaid domestic work, and dichotomies of anxiety disorders and episodes of depression were considered. Poisson and multivariate linear regression models were used for data analysis. Cohen’s standardized effect size was used to assess the magnitude of the difference between women and men in terms of workload. The female professionals presented higher scores in terms of PHC work and unpaid domestic work and higher proportions of episodes of depression and anxiety disorders compared to males. The male professionals showed that anxiety disorders presented a medium standardized effect size on domestic workload and the level of frustration with family involvement was higher in those with episodes of depression. The results illustrate that the workload metric is an important indicator of female vulnerability to working conditions in PHC and in the family environment.

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“…Afterward, the overall workload was obtained by summing across scales and dividing by 15. [ 15 , 16 ] The higher the overall workload score, the higher the respondent’s workload. [ 30 ] Independent validity assessment of the NASA-TLX questionnaire found the TLX to be a valid measure of subjective workload.…”

Section: Methodsmentioning

confidence: 99%

“…Suka et al [ 15 ] conducted a web-based survey of the impact of COVID-19 on the general health, workload, and lifestyle of Japanese men and women. The moderating role of job control on the mental workload and job satisfaction among healthcare workers in Iran has been examined by Rostami et al [ 16 ] The extent of COVID-19 work-related stress in hampering employee performances among bank employees during partial lockdown has been evaluated using social exchange theory. [ 17 ] The relationship between work stress, depression and anxiety symptoms, and change in work environment during the COVID-19 pandemic has been measured among nonhealthcare workers.…”

Section: Introductionmentioning

confidence: 99%

Assessing the general health, increase in mental and physical workload among administrative staff of the University of Nigeria due to the COVID-19 pandemic

et al. 2022

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The coronavirus disease 2019 (COVID-19) pandemic has changed the global workloads and general well-being of employees, especially in the university system. The object of this study is to evaluate the mental health and effect of increase in workload on the general well-being of the administrative staff of the University of Nigeria, Nsukka, on the resumption of academic activities after the lockdown due to COVID-19. A total of 73 randomly selected administrative staff were involved in the study. Three sets of instruments, the demographic questionnaire, National Aeronautics and Space Administration-Task Load Index, and General Health Questionnaire, were used to obtain information on the demographic characteristics, workload, and level of mental disorder among the respondents due to COVID-19. The generalized linear regression model, 1-way analysis of variance, independent samples t test, and contingency coefficient were used to analyze the data. The results revealed that high workload is significantly associated with high risk of mental and general health disorders among the respondents. The married, divorced, widowed, older, and females staff with >2 children are the most vulnerable to mental disorder, physical workload, frustration, and general health challenges. The younger staff, those with at most 2 children, and those who are still single experience lower mental and general health disorder and are more resilient. Significant and comprehensive health and administrative support should be provided for the overall well-being of the staff.

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Mental Workload and Job Satisfaction in Healthcare Workers: The Moderating Role of Job Control

Cited by 33 publications

References 39 publications

Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study

Psychological impact of the COVID-19 pandemic on primary care workers: a cross-sectional study

Domains of Physical and Mental Workload in Health Work and Unpaid Domestic Work by Gender Division: A Study with Primary Health Care Workers in Brazil

Assessing the general health, increase in mental and physical workload among administrative staff of the University of Nigeria due to the COVID-19 pandemic

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