2021
DOI: 10.3389/fpsyg.2021.579164
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Message Framing Effects on Individuals' Social Distancing and Helping Behavior During the COVID-19 Pandemic

Abstract: This research responds to urgent calls to fill knowledge gaps on COVID-19 (new coronavirus) in communicating social distancing messages to the public in the most convincing ways. The authors explore the effectiveness of framing social distancing messages around prosocial vs. self-interested appeals in driving message compliance and helping behavior. The results show that when a message emphasizes benefits for everyone in society, rather than solely for the individual, citizens find the message more persuasive … Show more

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Cited by 43 publications
(43 citation statements)
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“…Our manipulation checks indicated that the social worker was seen as more moralistic and more trustworthy than the state secretary. Trust and source credibility have been found before to enhance the effects of health-promoting messages in the context of the COVID-19 pandemic [31][32][33]. In our case, however, the trustworthiness and morality of the sender did not increase overall endorsement to the items, but they did interact with autonomy by unleashing higher variation in pre-to-post rating shifts, perhaps due to the involvement of positive emotions and the reduction in fear [32][33][34].…”
Section: Discussioncontrasting
confidence: 66%
“…Our manipulation checks indicated that the social worker was seen as more moralistic and more trustworthy than the state secretary. Trust and source credibility have been found before to enhance the effects of health-promoting messages in the context of the COVID-19 pandemic [31][32][33]. In our case, however, the trustworthiness and morality of the sender did not increase overall endorsement to the items, but they did interact with autonomy by unleashing higher variation in pre-to-post rating shifts, perhaps due to the involvement of positive emotions and the reduction in fear [32][33][34].…”
Section: Discussioncontrasting
confidence: 66%
“…Campos-Mercade et al, 2021 ; Petrocchi et al, 2021 found that the motivation for self-isolating behavior can be altruistic. Ceylan and Hayran ( 2021 ) also note that compliance with restrictive measures is considered as prosocial behavior based on social responsibility. Kejselman calls introjection as a way to implement a prosocial behavior.…”
Section: Discussionmentioning
confidence: 99%
“…Recent studies suggest that worrying about COVID-19 is a strong predictor of risk perception and engagement in protective behaviors [24,25]. Emphasizing the prosocial benefits of testing within an identifiable frame is likely to be more effective than presenting general statistics or self-interested appeals [28,29]. At the same time, gaps in COVID-19 health literacy that have been fueled by false, contradictory, or complex information can be addressed by evoking social norms, patriotism, and collectivism [25,30].…”
Section: Implications For Public Health Policy and Practicementioning
confidence: 99%
“…To make testing messaging more appealing to those whose concerns around COVID-19 are primarily economic, content might highlight the risk of income shocks due to untreated COVID-19, business closures precipitated by outbreaks, or risk of transmitting to other economically vulnerable friends and family members [31]. Any messaging will need to be culturally-specific given the wide range of concerns and beliefs identified here and in other research around testing, protective behaviors, and vaccination [28,[31][32][33][34].…”
Section: Implications For Public Health Policy and Practicementioning
confidence: 99%