Methods for Conducting Cognitive Task Analysis for a Decision Making Task.

Randel, Josephine M.; Pugh, H. L.; Wyman, Barbara G.

doi:10.21236/ada304110

Cited by 4 publications

(6 citation statements)

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“…Knowledge concerning operator performance during critical incidents is often obtained immediately following the critical incident through personal interviews (Randel, Pugh, and Wyman, 1996). A suggested guide for conducting critical incident interviews is at Appendix D.…”

Section: Critical Incident Reportingmentioning

confidence: 99%

“…CTA focuses on the psychological processes underlying the behavior and concentrates on the critical decisions and cognitive processes that separate the expert from the novice (Brenner, Sheehan, Arthur, and Bennett, 1999). In essence, it analyzes the thought processes of performers while they complete a task (Randel et al, 1996). CTA is a method for capturing expertise and making it accessible for training and system design (Klein, 1998).…”

Section: Critical Incident Reportingmentioning

confidence: 99%

“…This interview guide provides a suggested framework for conducting interviews of system operators following the performance of a critical incident (Randel et al, 1996). It is useful in developing data as part of a cognitive task analysis while investigating intensive cognitive tasks such as decision making.…”

Section: Appendix D -Critical Incident Interview Guidementioning

confidence: 99%

“…It is useful in developing data as part of a cognitive task analysis while investigating intensive cognitive tasks such as decision making. (Randel et al, 1996) A. Describe the purpose of the interview: "We want to learn how you make decisions while working on your job.…”

Section: Appendix D -Critical Incident Interview Guidementioning

confidence: 99%

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The Compass Paradigm for the Systematic Evaluation of U.S. Army Command and Control Systems Using Neural Network and Discrete Event Computer Simulation

Middlebrooks¹,

Jones²,

Henry³

2005

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(ABSTRACT)In today's technology based society the rapid proliferation of new machines and systems that would have been undreamed of only a few short years ago has become a way of life. Developments and advances especially in the areas of digital electronics and micro-circuitry have spawned subsequent technology based improvements in transportation, communications, entertainment, automation, the armed forces, and many other areas that would not have been possible otherwise. This rapid "explosion" of new capabilities and ways of performing tasks has been motivated as often as not by the philosophy that if it is possible to make something better or work faster or be more cost effective or operate over greater distances then it must inherently be good for the human operator. Taken further, these improvements typically are envisioned to consequently produce a more efficient operating system where the human operator is an integral component. The formal concept of human-system interface design has only emerged this century as a recognized academic discipline, however, the practice of developing ideas and concepts for systems containing human operators has been in existence since humans started experiencing cognitive thought.An example of a human system interface technology for communication and dissemination of written information that has evolved over centuries of trial and error development, is the book. It is no accident that the form and shape of the book of today is as it is. This is because it is a shape and form readily usable by human physiology whose optimal configuration was determined by centuries of effort and revision. This slow evolution was mirrored by a rate of technical evolution in printing and elsewhere that allowed new advances to be experimented with as part of the overall use requirement and need for the existence of the printed word and some way to contain it. Today, however, technology is advancing at such a rapid rate that evolutionary use requirements have no chance to develop along side the fast pace of technical progress. One result of this recognition is the establishment of disciplines like human factors engineering that have stated purposes and goals of systematic determination of good and bad human system interface designs. However, other results of this phenomenon are systems that get developed and placed into public use simply because new technology allowed them to be made. This development can proceed without a full appreciation of how the system might be used and, perhaps even more significantly, what impact the use of this new system might have on the operator within it.The U.S. Army has a term for this type of activity. It is called "stove-piped development." The implication of this term is that a system gets developed in isolation where the developers are only looking "up" and not "around." They are thus concerned only with how this system may work or be used for its own singular purposes as opposed to how it might be used in the larger community of existing systems and interfaces...

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Section: Critical Incident Reportingmentioning

confidence: 99%

Section: Critical Incident Reportingmentioning

confidence: 99%

Section: Appendix D -Critical Incident Interview Guidementioning

confidence: 99%

Section: Appendix D -Critical Incident Interview Guidementioning

confidence: 99%

See 2 more Smart Citations

The Compass Paradigm for the Systematic Evaluation of U.S. Army Command and Control Systems Using Neural Network and Discrete Event Computer Simulation

Middlebrooks¹,

Jones²,

Henry³

2005

View full text Add to dashboard Cite

show abstract

“…Cognitive research was being one of the main approaches to extract software requirements and originates from cognitive psychology -"Cognitive Engineering" or "Cognitive Modeling" [6]-. Elicitation methodologies include the user in the process, but without knowing the purpose.…”

Section: Iintroductionmentioning

confidence: 99%