Abstract. An approach to the assessment of a heterogeneous environment in accordance with the proposed concept of a heterogeneous environment is described. The classification of industrial heterogeneous media by technological feature is proposed. The processes described by the proposed approach include the process of metal cutting, surface plastic deformation, chemical-thermal treatment, formation of coatings, welding, most of the processes that change the level and gradient of hardness and internal stresses in the surface layer of the material. Application of the proposed principles makes it possible to find new directions in the study of such processes.