Metode Pengembangan Produk QFD Untuk Meningkatkan Daya Saing Perusahaan

Trenggonowati, Dyah Lintang

doi:10.12928/si.v15i1.6176

Cited by 9 publications

(6 citation statements)

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“…The House Of Quality adalah suatu kerangka kerja atas pendekatan dalam mendesain manajemen yang dikenal sebagai Quality Function Development (QFD) (Cohen,1995) dalam (Trenggonowati, 2017). HOQ mempunyai beberapa bagian yang dapat dilihat pada gambar 1 berikut:…”

Section: House Of Quality (Hoq)unclassified

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Penerapan Metode Quality Function Deployment (Qfd) Dalam Pengembangan Produk Body Mist (Studi Kasus Perusahaan Parfum)

Ponda¹,

Fatma²,

Kadir³

2021

Heuristic

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Kebutuhan terhadap body mist saat ini membuat banyaknya perusahaan kosmetik menawarkan dan memanfaatkan peluang dalam melakukan suatu pengembangan produk yang sesuai dengan kebutuhan dan keinginan pelanggan agar dapat bersaing dengan produk body mist lainnya. Penelitian ini membahas mengenai penerapan metode Quality Function Deployment (QFD), yang bertujuan untuk menjamin bahwa produk yang dihasilkan dapat memenuhi kualitas yang dibutuhkan dan diinginkan oleh konsumen. Penerapan metode Quality Function Deployment (QFD) dalam memperbaiki dan meningkatkan kualitas produk menggunakan matriks House of Quality (HoQ). Data dalam penelitian ini dikumpulkan dengan metode survey menggunakan wawancara serta kuesioner terhadap 30 responden. Hasil dari penelitian ini adalah terdapat 4 atribut dari produk body mist yang diprioritaskan untuk dikembangkan adalah kesegaran terjaga, aroma lembut dan menyegarkan, reaksi terhadap kulit, dan harga terjangkau. Berdasarkan hasil pengolahan data 4 atribut dengan nilai tertinggi untuk parameter teknik yang diprioritaskan adalah penambahan bahan emulsifier 1,0% (5,712), penambahan bahan fragrance 0,5-1,0% (5,368), penambahan bahan baku pengawet 0,1% (5,368), dan penambahan bahan pelembut (3,114).

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Section: House Of Quality (Hoq)unclassified

“…Gambar 1. House of Quality Sumber : Cohen (1995) dalam (Trenggonowati, 2017) Gambar HOQ diatas akan dijelaskan sebagai berikut (Effendi dkk., 2017):…”

Section: House Of Quality (Hoq)unclassified

Penerapan Metode Quality Function Deployment (Qfd) Dalam Pengembangan Produk Body Mist (Studi Kasus Perusahaan Parfum)

Ponda¹,

Fatma²,

Kadir³

2021

Heuristic

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“…Quality Function Deployment (QFD) is any structured planning and development method of product/service which allow the development team to define the necessity and expectation clearly and evaluate the ability of product or service systematically to fulfill any needs and expectation (Cardoso, Filho, & Miguel, 2015). The Implementation of Quality … The objective of QFD is to ensure that customers' needs and desire can be fulfille (Trenggonowati, 2017).…”

Section: Quality Function Deployment (Qfd)mentioning

confidence: 99%

“…Indo Sari Abadi. Today, the advantage of QFD for the company can improve competitiveness through continuous quality and productivity improvement (Trenggonowati, 2017). Some researches related to the use of QFD method to improve the quality of product and improve customers' satisfaction have been carried for yoghurt (Dolgun & Köksal, 2018), noodles (Suryaningrat, Djumarti, Ruriani, & Kurniawati, 2010) and batik product (Noviana & Hastanto, 2014).…”

Section: Introductionmentioning

confidence: 99%

The Implementation of Quality Function Deployment (QFD) Method to Improve Pasteurized Milk Product Quality

Dewi¹,

Putri²,

Rahmawatie³

2020

Industria

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Pasteurized milk products in Malang Regency hold a significant opportunity to be developed. The number of existing dairy farmers is a supporting factor for the producers in obtaining raw milk supplies. The X milk cooperative unit is one of the producers of pasteurized milk in Malang Regency, in addition to other dairy business competitors. The intense competition forces the X milk cooperative unit to maintain and improve the quality of its milk product to satisfy consumers' demands. The objectives of this research are to determine consumers' demand and formulate corrective actions to improve consumers' satisfaction. QFD is a method of structured product planning and development to ensure that customers' needs and demands can be accommodated in a product. The results of data processing suggest that some quality attributes of milk products that need to be improved based on their degree of importance were milk composition consistency and halal assurance from "Majelis Ulama Indonesia" (MUI) an Indonesian Ulema Council. The right composition of milk keeps the milk taste preferred by the customers consistent, the smell less fishy and the shelf life constant. The second rank attribute was registering to MUI certification, as this certification will increase the product's competitiveness.

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“…This method is chosen because QFD is able to improve product quality based on the voice of the consumer and describe the voice of the consumer in technical terms for real actions. In addition, the QFD method can be used by companies to reduce design costs, improve communication, increase productivity and company profits (Trenggonowati, 2017). In the case of PT Pos Indonesia, even though at the end of 2017 the Express Post had higher trend than Special Kilat service, PT Pos Indonesia considered that the Express Post has not reached its optimum potential.…”

Section: Introductionmentioning

confidence: 99%

Expedition Service Product Development Strategy with Quality Function Deployment Method

Nurlina¹,

Astuti²,

Wiyono³

2020

bul. pos. dan telekomun.

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This study assesses the quality of Express Post service provided by PT Pos Indonesia with Quality Function Deployment Method (QFD). Approximately 90 customers of Express Post in Boyolali were selected through systematic sampling to gather their opinions. In the meantime, PT Pos Indonesia's Jakarta Central Office's Research and Development Department is involved to collect technical responses or activites. This study has identified 12 attributes of Express Post that require improvement. To solve the problems related to those attributes, this study has identified training on Express Post service standard operating procedure for new employees as the priority activity to be undertaken by PT Pos Indonesia since it has the most significant influence on the quality of Express Post. In addition, the study also suggests two other technical responses to be taken into consideration including ensuring service cut of time of and ensuring delivery reception not disrupting the service cut off time.

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Metode Pengembangan Produk QFD Untuk Meningkatkan Daya Saing Perusahaan

Cited by 9 publications

References 0 publications

Penerapan Metode Quality Function Deployment (Qfd) Dalam Pengembangan Produk Body Mist (Studi Kasus Perusahaan Parfum)

Penerapan Metode Quality Function Deployment (Qfd) Dalam Pengembangan Produk Body Mist (Studi Kasus Perusahaan Parfum)

The Implementation of Quality Function Deployment (QFD) Method to Improve Pasteurized Milk Product Quality

Expedition Service Product Development Strategy with Quality Function Deployment Method

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