Metrics for managing customer view of software quality

Integration of Software Measurement Supporting Tools: A Mapping Study

“…Studies [11], [12], [13], [14], [15], [19], [20] and [21] are also categorized as evaluation research, since they have been applied into a production environment in at least one organization. Studies [10], [16] and [18] are also considered validation research due to the use of a prototype or experiment to evaluate the proposal.…”

“…Integration layers (RQ7): seven proposals ( [12], [13], [14], [15], [18], [20] and [21]) address integration only in data layer; four proposals ( [10], [16], [17], and [19]) address integration only in the message layer; and one proposal ( [11]) addresses integration in both data and message layers. None of the proposals address the process layer.…”

“…It supports the integrated use (through KNIME Framework) of the issue tracking systems JIRA and Bugzilla, the software configuration management systems SVN and GIT, and the measurement tools Judy, JaCoCo, EclipseMetrics, CheckStyle and PMD. it depends on the data available in the integrated tools, databases and spreadsheets [14] Customer Management, OLAP Tool problem, product quality, customer satisfaction [15] Code Measurement, Tests, Continuous Integration, Build Automation, OLAP Tool code, size, test [16] Code Measurement, Configuration Management, Issue Tracking code, size [17] Code Measurement, Configuration Management, Issue Tracking, Presentation/Reporting code, size, defects [18] Code 1 CI is a practice for continuous integration of new source code into the base code, including automated compile, build and running of tests [19].…”

Integration of Software Measurement Supporting Tools: A Mapping Study

“…In the paper, the components are not detailed and no further information about integration is given. A Decision Support System [14] 2003 Workshop…”

Qualidade de software no desenvolvimento com métodos ágeis

“…Garantia de Qualidadeé definida como uma estrutura composta por responsabilidades, procedimentos, processos e recursos para implementar a gestão da qualidade no produto e/ou processo (Pressman, 2010). Os sistemas de Garantia de Qualidade buscam auxiliar as organizações a garantir a satisfação de seus clientes através de seus produtos e servicos, alcançando a expectativa dos mesmos (Chulani et al, 2003;McCall, 1979;Pressman, 2010). Esses sistemas cobrem um vasta gama de atividades a serem realizadas durante todo o ciclo de vida de um produto, passando por atividades no planejamento, desenvolvimento, manutenção e suporte (Pressman, 2010), e portanto, durante todo o processo de software.…”