The charge transfer and proton transfer reactions between H 2 O + (D 2 O + ) and NH 3 were studied at collision energies below 1 eV using the crossed molecular beam technique and density functional theory (DFT) calculations. The reaction products include NH 3 D + formed by deuterium ion transfer, NH 3 + produced by charge transfer, and NH 2 D + formed by charge transfer with H/D exchange. These three products are formed in the ratio of 1.0:2.0:1.2, respectively. The center of mass flux distributions of the product ions for all three reaction channels exhibit asymmetry, with maxima close to the velocity and direction of the precursor ammonia beam, characteristic of direct reactions. The internal energy distributions of the products of charge transfer are independent of collision energy, are very narrow (∼0.55 eV) and are peaked at the reaction exothermicity of 2.55 eV. The NH 2 D + products have very similar distributions, peaking at the reaction exothermicity and having widths of ∼0.70 eV. The mechanisms for these reaction channels are discussed on the basis of the DFT calculated potential energy surfaces, which identify three electrostatically bound complexes of the form [H 2 O‚NH 3 ]+ that mediate reaction. Theory suggests that H/D exchange to form NH 2 D + may occur through the complex NH 3 D + ‚‚‚OD, in which an internal rotation of the NH 3 D + unit exchanges hydrogen and deuterium atoms. The large fraction of NH 2 D + reaction products observed indicates that this exchange takes place at a rate nearly 3 orders of magnitude faster than the predictions of statistical theory.