2014
DOI: 10.1142/s0218194014400026
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MIN-ITs: A Framework for Integration of IT Management Standards in Mature Environments

Abstract: The growing interest of software companies for improving their internal processes, not just software development processes, but also processes in other domains such as Information Technology (IT) service management or information security management, has encouraged these companies to implement recognized models or standards. Most of the ISO standards that define models for software quality, IT service management or information security management provide their recommendations, guidelines, requirements or good … Show more

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Cited by 6 publications
(4 citation statements)
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References 18 publications
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“…German organizations have been considered in three papers (Beckers et al, 2013;Mirtsch et al, 2020Mirtsch et al, , 2021. Spain (Pardo et al, 2013;Mesquida et al, 2014), Iran (Rezaei et al, 2014;Khajouei et al, 2017), Taiwan (Ku et al, 2009;Liao and Chueh, 2012) and Turkey (Bas ¸aran, 2016;Ozkan and Karabacak, 2010) follow with two contributions each. Surprisingly, except for the German case, the focus of the studies is not consistent with the diffusion of the standard; many of the countries with the highest number of issued ISO/IEC 27001 certificates (ISO, 2021) have never been considered (e.g.…”
Section: Iso/iec 27001mentioning
confidence: 99%
“…German organizations have been considered in three papers (Beckers et al, 2013;Mirtsch et al, 2020Mirtsch et al, , 2021. Spain (Pardo et al, 2013;Mesquida et al, 2014), Iran (Rezaei et al, 2014;Khajouei et al, 2017), Taiwan (Ku et al, 2009;Liao and Chueh, 2012) and Turkey (Bas ¸aran, 2016;Ozkan and Karabacak, 2010) follow with two contributions each. Surprisingly, except for the German case, the focus of the studies is not consistent with the diffusion of the standard; many of the countries with the highest number of issued ISO/IEC 27001 certificates (ISO, 2021) have never been considered (e.g.…”
Section: Iso/iec 27001mentioning
confidence: 99%
“…Against these challenges, several papers (17 contributions, 23%) suggest harmonization methods, also supported by empirical testing (e.g. Pardo et al, 2012Pardo et al, , 2013Mesquida et al, 2014;Bettaieb et al, 2019). The issues addressed in these studies are diverse.…”
Section: Characteristics Of the Literaturementioning
confidence: 99%
“…The issues addressed in these studies are diverse. Tarn et al (2009), Rezakhani et al (2011), Tsohou et al (2010), Pardo et al (2012), Leszczyna (2019) and Al-Karaki et al (2020) present a framework for the categorization of various ISS standards; along the same lines, Mesquida et al (2014) and Pardo et al (2013, 2016) approach ISO standards related to software quality, IT service management and ISS. Seven papers (Susanto et al , 2011; Montesino et al , 2012; Sheikhpour and Modiri, 2012a, b; Mukhtar and Ahmad, 2014; Bettaieb et al , 2019; Faruq et al , 2020) focus specifically on the alignment between the security controls recommended by ISO/IEC 27001 with other standards.…”
Section: Thematic Findingsmentioning
confidence: 99%
“…Some integration models and approaches have been tackled [8,9] with a model proposition for integrating management systems [10], mainly driven by the ISO 9001 QMS implementation in a large number of companies.…”
Section: Related Workmentioning
confidence: 99%