In most German cities today, refugees are welcomed and supported by a large and growing number of individuals and collectives whose volunteer work covers almost all aspects of refugee reception. At the same time, the arrival and establishment of refugees has been met with xenophobic protest and violence in many German localities. Focusing especially on the example of a local welcome initiative, but also considering exclusionary civil-society practices, this contribution explores recent civil-society involvement in refugee reception against the legal and political context of asylum in Germany. It will be argued that measures of forced dispersal, deterrence and discomfort, in particular, have materially and discursively produced the framing of current refugee movements as a ‘crisis’ and have triggered the differing actions and reactions among local populations. The fact that the ‘refugee crisis’ has been presented not only as a threat, but also as a ‘humanitarian crisis’ that needs to be tackled by both German state actors and civil society has encouraged the wave of positive reactions. Furthermore, taking into account local negotiation processes of asylum is significant if we want to understand the recent and often contradictory civil-society responses. The paper draws on observations from an ongoing research project on local migration regimes and urban asylum, as well as on other studies dealing with refugee reception in Germany.